DIRECTOR OF OPERATIONS

Job Profile Summary:

Directs all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination.

Major Duties and Responsibilities:

- Leads the execution of an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. - Oversees critical and related inventory, distribution, and transportation functions that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. - Establish governance and quality auditing processes to monitor vendor performance and drive continuous improvement. - Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost. - Manages a departmental sub-function within a broader departmental function. - Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. - Comply with the requirements of the company’s Quality Management System.

Required Skills, Experience, and Education:

- Bachelor’s degree. - Regulatory knowledge - 5+ years of management experience - 10+ years of related experience - Significant experience working with high profile, strategic customers, preferably institutions of higher education. - Travel as needed - Proficiency in English, including the ability to speak, read, write, and comprehend English, is required for this position

Desired Skills, Experience, and Education:

- Extensive experience managing operational customer service teams. - Strong strategic and customer focus with a clear understanding of the issues impacting the key markets and clients. - Profit and Loss Management - Proven management experience in a senior, strategic level role - Established track record of exceeding targets, KPI’s and SLA’s - Able to interpret data and develop strategy and make recommendations. - Demonstrate ability to motivate and communicate with others at all levels. - Able to build strong relationships. - Excellent communication and negotiation skills - Able to adapt and succeed in a changing environment. - Evidence of well-developed leadership skills - Able to work with all levels of individuals all the way up to President or C-level suite. - Possess a learner’s mindset

Physical Requirements:

- Remain in a stationary/seated position for an extended period. - Regularly required to operate a computer, telephone, keyboard, and other office machinery. - Specific vision abilities required by this job include close vision requirements due to computer work. - The ability to hear, understand, and distinguish speech and/or other sounds.

Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are.