Director of Operations
# Director of Operations **Nutrasource** · Guelph, ON · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Position Overview Nutrasource is seeking an experienced operational executive to join our senior leadership team as Director Operations. Reporting directly to the Head of SGS Nutrasource, this role will work across our Product Certifications, Clinical Trials and Regulatory Sciences businesses to strengthen operational performance, financial discipline, scalability and organizational effectiveness. This is a highly strategic and hands-on leadership role for someone who understands how to operate a project-based professional services business where workload, capacity and resource requirements fluctuate over time. The successful candidate will partner closely with business leaders, providing the insight, challenge and operational support required to help them successfully manage and grow their respective businesses. A key focus of the role will be developing stronger enterprise-wide capacity and workforce forecasting, improving gross margin and EBITDA performance, and ensuring operational decisions are supported by strong financial and business analysis. The Director Operations will also play an important role in Nutrasource's future growth through mergers and acquisitions, including operational due diligence and the successful integration of newly acquired businesses. As Nutrasource continues to grow organically and through acquisition, the scope and responsibility of this role is expected to expand. Primary Responsibilities · Partner with the leaders of Product Certifications, Clinical Trials and Regulatory Sciences to improve operational and financial performance while maintaining clear ownership and accountability within each business. · Develop and lead enterprise-wide capacity and workforce forecasting that connects current backlog, project timing, utilization and probability-weighted sales pipeline with future resource requirements. · Establish appropriate utilization, capacity and staffing thresholds and support divisional leaders in determining the appropriate timing for additional headcount. · Challenge proposed hiring and organizational investments when business assumptions do not adequately support them and develop strong business cases to support required investment. · Work with divisional leaders to improve revenue performance, gross margin, EBITDA, productivity and operating leverage. · Support monthly financial and operational reviews, identify performance gaps and ensure clear corrective actions, ownership and follow-through. · Partner with Sales to ensure sufficient pipeline visibility and alignment between projected sales mix, operational capacity and resource requirements. · Serve as a senior operational partner to Finance, Human Resources, IT, Quality, Contracts/Legal Administration, Facilities and other support functions. · Establish clear accountability across operational and administrative teams and ensure agreed initiatives and deliverables are completed effectively. · Develop sufficient understanding of Nutrasource's scientific, technical, regulatory and quality environment to make informed operational decisions. · Identify opportunities to improve operational systems, processes, technology and organizational structure as the business continues to scale. · Partner with technology, digitization and AI leadership to identify and prioritize opportunities for automation and operational improvement. · Participate in operational due diligence for potential acquisitions, including assessment of organizational structure, leadership, workforce, systems, processes, financial performance, operational risk and culture. · Lead or support post-acquisition integration planning, including organizational design, talent retention, systems and process alignment and operational integration. · Ensure newly acquired businesses are integrated in a manner that preserves the entrepreneurial culture, expertise and client focus that have contributed to Nutrasource's success. · Build scalable operating practices that allow Nutrasource to continue growing without introducing unnecessary complexity or bureaucracy. Skills and Competencies · Strong operational leadership across complex, multi-service or project-based businesses. · High financial acumen, including P&L management, gross margin, EBITDA, utilization, headcount and operating leverage. · Advanced capability in capacity planning, workforce forecasting and aligning pipeline, backlog and resource requirements. · Proven ability to challenge senior leaders constructively, drive accountability and ensure commitments translate into action. · Strong judgment in organizational design, scalability, performance improvement and resource allocation. · Meaningful experience with mergers, acquisitions, operational due diligence and post-acquisition integration. · Ability to influence effectively across functions and business units without relying solely on direct reporting authority. · Strong executive communication, problem-solving and decision-making skills. · Ability to operate effectively in technically complex, regulated environments and rapidly develop sufficient subject-matter understanding to make informed operational decisions. · Demonstrated change-management capability, including introducing greater discipline and consistency without creating unnecessary bureaucracy. Education and Experience · Bachelor's degree in business, finance, science, engineering, health sciences or a related discipline required. · 3+ years of progressive operational leadership experience, including senior leadership responsibility. · Significant experience within a project-based, professional services or similarly resource-dependent organization. · Demonstrated experience with P&L management, financial forecasting, capacity planning, workforce planning and operational performance improvement. · Meaningful experience with mergers, acquisitions and/or post-acquisition integration required. · Experience in life sciences, clinical research, regulatory consulting, pharmaceutical, biotechnology, testing, inspection and certification, scientific services or another regulated professional services environment strongly preferred. · Direct clinical or regulatory expertise is not required; however, demonstrated ability to learn and operate effectively within technically complex and regulated businesses is essential. · Experience working within a larger multinational organization while supporting or leading an entrepreneurial, growth-oriented business would be considered an asset. - In office , 5 days per week, Guelph Pay: $140,000.00-$180,000.00 per year Work Location: In person
Наблюдалась 2026-10-19, впервые 2026-10-19, источник — Indeed.