Director of Marketing and Guest Experience
# Director of Marketing and Guest Experience **Mandala Hospitality Group** · Manila · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Role purpose Connect brand positioning, marketing and guest-experience design to generate demand and strengthen MHG differentiation across the assigned portfolio. Scope and reporting Vietnam-based or another approved location. Reports to the CEO or designated Commercial executive. Works with DOS, Revenue, GM/HOD teams and creative partners. Key responsibilities - Define target audiences, positioning and the marketing plan for approved properties and products; manage channels, content, campaigns and the assigned budget. - Build qualified demand and direct-booking opportunities with Sales/Revenue; measure conversion and acquisition cost using agreed attribution. - Design culturally grounded Asian-inspired experiences in food, wellness, tea, coffee, arts or craft appropriate to each property and customer segment. - Pilot concepts with GMs and HODs, specifying cost, price, staffing, service steps and training; scale only after operational and commercial validation. - Maintain brand consistency and accurate claims; oversee creative agencies and suppliers through approved procurement and contract processes. - Prepare concepts for international assignments when authorized; do not present proposed European projects or education initiatives as operational facts. Candidate requirements - Typically 7+ years in hospitality/lifestyle marketing or relevant brand leadership, including team or agency and budget management. - Portfolio showing both business outcomes and guest-experience concepts that reached operational delivery; understanding of hospitality economics. - Strong English, creative briefing, digital measurement and cross-functional execution. Luxury service familiarity is valuable; specialist production can be delivered through approved partners. First 90 days and success measures Days 1–30: assess brand, audiences and existing experiences. Days 31–60: submit an integrated campaign and costed pilot. Days 61–90: launch and evaluate the approved pilot. Proposed measures: qualified demand, direct conversion, experience uptake, contribution and guest feedback. Compensation and assignment USD 2,000–5,000 per month plus approved performance bonus. Director scope assumes portfolio-level ownership and access to implementation resources; a Manager vacancy should narrow the scope accordingly. Apply with your CV and two evidence-based examples of your personal contribution. Do not disclose confidential employer or client information. Targets, authority, benefits and start conditions are confirmed in the approved offer and role mandate. Loại hình công việc: Toàn thời gian Mục lương: Php125.005,00 - Php312.492,50 một tháng Địa điểm việc làm: Làm việc trực tiếp
Наблюдалась 2026-09-30, впервые 2026-09-29, найдена на 2 площадках, источник — Indeed.