Director of Engineering
# Director of Engineering **TTEC Digital** · Canada · `Remote` · `Full Time` 💼 **Уровень роли:** `Director` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Director-of-Engineering]` `[Engineering-Leadership]` `[Technical-Director]` `[Engineering-Management]` `[AI-Engineering-Leadership]` `[Director-of-Software-Engineering]` `[Director-Of-Product-Engineering]` `[Engineering-Operations-Director]` `[Head-of-Engineering]` `[Technical-Director-Engineering]` `[Management]` --- ### About the Role At TTEC Digital , we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a Director of Engineering to join our team. This role is a full-time and fully remote opportunity! The work: We’re an innovation group inside TTEC (NASDAQ: TTEC), building the next generation of AI CX tools — automated QA, conversational analytics, knowledge assist, and agentic automation — for the world’s biggest brands and the millions of customers they serve. We move like an early-stage startup, backed by the scale, distribution, and enterprise client base of a company that’s been obsessed with customer experience since 1982. This is the rare seat where getting in early actually matters at scale. TTEC is a public company at an AI inflection point. Ship the right products into thousands of live enterprise deployments and you don’t just move a metric — you move the trajectory of the company and the value of the stock. The leverage is real, and the work compounds. Who we hire — the DNA - Self-starters and do-ers with grit — hackers in the best sense, with a startup mentality and a show-me bias: working software over slides, prototypes over proposals. - Want to learn, love new technology. This platform is built on the latest technology, and that technology changes and advances monthly. You adapt to change quickly — new tools, new models, new priorities — without drama. - Master debuggers and problem solvers. You love solving complex problems, you think outside the box, and you multitask across domains without losing the thread. - AI-native. You work with AI on all levels — you understand the technology around you (LLMs, SLMs, RAG, knowledge graphs, agents, training, eval) and you use AI tools daily to exponentially increase your velocity. - Distributed-systems literate. High-efficiency, event-driven, low-latency systems are our world; you understand what that demands. - Innovators who ship. You demonstrate ideas easily, fail fast, and move forward. You make committed timelines and hit them. - You consider yourself exceptional — and you like winning. So do we. No one will have everything in this description. We're looking for well-rounded, smart people who move fast. What You Will Do: The role: - Run the engineering org day-to-day, reporting to the engineering leader. This is a fast-moving train — real timelines, real customers, working software demoed every Friday. - You own delivery across all squads, the hiring pipeline, and the standards that keep a senior-IC team shipping fast without ceremony. - This is not a body shop and you don't run it like one: it's a startup environment inside a bigger company, and the plan will change under you — new tech, new priorities, new customer asks.You absorb the change, re-plan in hours not weeks, and keep the train moving. What you'll own: - Delivery — timelines and quality, both, no trade-off allowed to hide weekly - Friday demos of working software (show-me culture: if it doesn't run, it didn't happen) - Tech-lead and squad performance - Hiring (you personally own the funnel and the bar) - Translating business requirements into technical scope the squads can build - Cross-squad dependencies and the engineering operating rhythm · - Escalation path for blocked work — you move it, not track it. Who you are. - A delivery persona with a show-me mentality. - You trust demos, not status decks. A self-starter with grit who has run fast trains before and likes winning. - You've kept the respect of very senior engineers because you're still technically credible in the room. - You challenge an architecture, and they listen. - You use AI tools yourself, daily, and expect the org to use them to multiply velocity. What You Will Bring; - 10+ years engineering leadership in SaaS or platform companies; at least one stint scaling an org from 30 IC engineers — ideally in a startup or startup-speed environment. - Delivery-first track record: shipped on aggressive timelines at a weekly cadence without letting quality slip. You can point to the dates you hit. - Hands-on enough to read Go, Python, and TypeScript and call architecture out in review — you have not stopped being an engineer. High-level engineers respect you because of it. - Strong working knowledge of the modern AI stack — LLMs, SLMs, RAG, knowledge graphs, agents, fine-tuning/training, eval. Not a researcher, but you can engage on all of it, make build-vs-buy calls, and smell a bad AI design. - Captures business requirements from executives and customers and translates them into technical needs the squads execute — you're the bridge, in both directions. - Change is your default state: you re-plan around shifting tech and priorities quickly and manage the team through it without drama. - Loves hiring. Has a bar and holds it. Can tell an A from a B from a C in 30 minutes. - Drives AI-assisted engineering (Claude Code-class tooling) across the org as a velocity multiplier — and measures the gain. Originally posted on Himalayas
- Director-of-Engineering
- Engineering-Leadership
- Technical-Director
- Engineering-Management
- AI-Engineering-Leadership
- Director-of-Software-Engineering
- Director-Of-Product-Engineering
- Engineering-Operations-Director
- Head-of-Engineering
- Technical-Director-Engineering
- Management
Наблюдалась 2026-10-12, впервые 2026-10-12, источник — Himalayas (JSON API).