Director of Data Center & Site Operations

The Data Center & Site Operations Manager is responsible for leading physical infrastructure delivery and ongoing operational readiness across global data center environments. This role bridges the gap between initial build-out and lifecycle management, overseeing Day 1 rack-and-stack deployment execution and governing steady-state Day 2 activities—including infrastructure scaling, hardware expansions, migrations, break-fix governance, and continuous operational optimizations.

The ideal candidate combines strong program management, deployment operations expertise, vendor coordination, and cross-functional leadership to ensure high availability, operational consistency, and scalable deployment execution across multiple regions.

Key Responsibilities

Global Deployment Operations

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Partner with architecture, engineering, and capacity teams to plan and execute Day 1 infrastructure deployments, ensuring hardware delivery, physical layout, rack-and-stack, and initial cabling meet global design standards.

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Lead Day 2 deployment activities across global data center sites including expansions, refreshes, migrations, retrofits, and operational upgrades.

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Coordinate deployment execution for compute, storage, networking, cabling, and infrastructure changes.

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Manage deployment schedules, implementation timelines, and resource planning across multiple concurrent projects.

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Drive operational readiness and turnover from construction/build teams into live operations environments.

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Oversee change implementation while minimizing operational risk and service disruption.

Program & Project Management

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Develop deployment roadmaps, execution plans, and operational milestones spanning Day 1 build-out and Day 2 steady-state activities.

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Track deployment KPIs, timelines, budgets, and vendor performance metrics.

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Manage risks, escalations, dependencies, and issue resolution throughout deployment lifecycle.

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Ensure alignment between engineering, operations, logistics, and site teams.

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Provide executive-level reporting on deployment progress, capacity readiness, and operational impacts.

Operational Excellence

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Establish and improve standardized deployment processes, SOPs, and operational playbooks for both Day 1 build-out and Day 2 steady-state execution.

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Drive continuous improvement initiatives focused on efficiency, quality, and deployment velocity.

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Ensure compliance with operational standards, safety requirements, and change management policies.

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Support incident response coordination for deployment-related operational issues.

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Partner with capacity planning and infrastructure teams to support scaling strategies.

Site Operations Leadership

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Oversee site-level operational functions including:

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Superintendent / General Manager leadership

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Site Operations Managers

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Site Administration

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EHS / Safety programs and compliance

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Inventory coordination and planning with logistics partner teams.

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Ensure coordination between deployment activities and ongoing site operations teams to maintain operational continuity, safety, and service availability.

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Drive alignment across facilities, security, logistics, and operational stakeholders to support scalable global site operations.

Vendor & Stakeholder Management

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Manage third-party deployment vendors, integrators, and logistics providers.

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Coordinate with global site operations, engineering, network, facilities, and supply chain teams.

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Facilitate deployment readiness reviews and stakeholder communications.

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Ensure vendor SLAs and deployment quality standards are met consistently.

Capacity & Lifecycle Management

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Support infrastructure lifecycle management including refreshes, decommissions, and hardware replacement programs.

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Coordinate deployment sequencing and operational validation for lifecycle refresh and replacement activities.

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Assist with forecasting deployment capacity needs and regional operational requirements.

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Ensure inventory accuracy and deployment asset tracking.

Experience & Qualifications

Required

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Bachelor’s degree in Engineering, Information Technology, Operations Management, or related field (or equivalent experience).

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7+ years of experience in data center operations, infrastructure deployment, technical program management, or related field.

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Experience managing large-scale global infrastructure deployment programs.

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Hands-on experience with Day 1 site build-out and rack-and-stack execution, including turnover from construction into live operations.

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Strong understanding of data center infrastructure including:

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Compute/server deployments

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Network infrastructure

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Cabling systems

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Power/cooling dependencies

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Hardware lifecycle management

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Experience with change management and operational governance processes.

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Proven ability to manage cross-functional global teams and vendors.

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Strong project/program management skills with experience managing multiple priorities simultaneously.

Preferred

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Experience in hyperscale or enterprise data center environments.

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PMP, PRINCE2, ITIL, or related certifications.

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Familiarity with DCIM tools, ticketing systems, and deployment tracking platforms.

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Experience with automation and deployment optimization initiatives.

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Knowledge of capacity management and operational analytics.

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Strong understanding of service availability and operational risk management.

Compensation

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Full-Time, Exempt

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$160,000-$220,000/year, DOE

Benefits

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Health Coverage – Medical, Dental & Vision

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FSA Health and Dependent Care available

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401(k) Plan

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Unlimited Paid Time Off (PTO)

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Observed Holidays Paid

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Cell Phone Allowance

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Collaborative, growth-driven culture