Director of Consulting Services
# Director of Consulting Services **Incepta Solutions** · Remote · `Remote` 🕒 **Статус:** *Опубликовано: 6 дней назад* · *Источник: Indeed* --- ### About the Role Director of Consulting Services About Incepta Incepta empowers organizations to scale and achieve their business goals through intelligent enterprise architecture and end-to-end hyperautomation. By integrating leading platforms like Salesforce, MuleSoft, and Generative AI, we streamline workflows, connect disparate systems, and drive digital transformation. We leverage robust data management, machine learning, and advanced CRM solutions to help clients automate repetitive tasks, reduce operational costs, and unlock transformative growth.Our Industry ExpertiseWhat sets us apart is our deep domain knowledge. We design customized, sector-specific solutions that optimize core business units—including ERP, Supply Chain, Finance, HR, and Operations: Retail & CPG: Supply Chain Automation, D2C/B2B Omnichannel Solutions, Customer 360, and Salesforce Data 360. Banking & Finance: KYC & Compliance Automation, IAM/CIAM, Banking Modernization, and Salesforce Financial Services Cloud. Healthcare: EDI Services, Patient 360, Complex Systems Integration, and Salesforce Health Cloud. Education: Student 360 Platforms, LMS & SIS Integration, and Salesforce Education Cloud. Cross-Industry Solutions: Loyalty Management (Salesforce Loyalty Manager, Eagle Eye) and Partner Onboarding. Recognition & ImpactWe partner with top-tier technology providers to deliver proven results. Our commitment to driving transformative impact has earned us recognition as a "Top 25 Innovator" and the winner of the "Canada's Most Innovative Tech 360 (2023 CB Innovation Award)." Role Overview The Director of Consulting Services at Incepta Solutions is a senior consulting and delivery leader responsible for driving strategic client relationships, enterprise technology transformation, consulting growth, and delivery excellence across key accounts. The role combines executive-level client advisory, business development, portfolio leadership, and operational accountability to deliver measurable business outcomes and long-term client value. The Director will serve as a trusted advisor to C-suite and senior business and technology stakeholders, helping clients define and execute strategic transformation initiatives across Data & AI, cloud, digital transformation, enterprise applications, integration, analytics, and modern technology platforms. The role will lead multidisciplinary consulting and delivery teams while partnering closely with Sales, Architecture, Engineering, and Delivery leadership to identify opportunities, shape solutions, and expand strategic accounts.. Key Responsibilities Client Leadership & Strategic Advisory Build and maintain trusted, long-term relationships with C-suite, executive, business, and technology stakeholders across key client organizations. Serve as the senior executive point of contact for strategic accounts and complex transformation programs. Understand client business strategies, operating models, technology landscapes, and emerging priorities to identify opportunities for transformation and value creation. Lead multi-threaded stakeholder engagement to ensure consulting and delivery outcomes remain aligned with evolving client objectives. Translate complex technology concepts into clear business value propositions, strategic recommendations, and actionable transformation roadmaps. Act as a trusted advisor on enterprise modernization, digital transformation, Data & AI, cloud adoption, analytics, automation, and emerging technologies. Consulting & Business Development Identify, shape, and secure strategic consulting and technology transformation opportunities within existing and new accounts. Develop account strategies, pipeline, revenue growth plans, and client engagement strategies. Lead or support strategic pursuits, proposals, RFP/RFI responses, solution positioning, pricing, estimation, and contracting for complex engagements. Develop compelling consulting propositions aligned with client business priorities and measurable business outcomes. Drive account expansion, renewals, cross-selling, and upselling through strong client relationships and demonstrated delivery value. Participate in executive client presentations, workshops, discovery sessions, solution discussions, and strategic planning meetings. Build relationships with technology partners and ecosystem stakeholders to strengthen Incepta's consulting and delivery capabilities. Delivery Leadership, Customer Success & Operational Excellence Provide executive leadership across multiple consulting engagements, programs, and delivery teams, ensuring strong client outcomes and delivery performance. Own end-to-end delivery accountability, ensuring scope, schedule, budget, quality, and business outcomes are achieved. Build and maintain trusted relationships with senior client stakeholders and serve as the executive point of contact for strategic accounts and complex engagements. Establish and continuously improve delivery governance, methodologies, Agile practices, operating models, and quality frameworks to enable scalable and predictable execution. Oversee complex transformation programs and ensure effective transition from consulting strategy through implementation and ongoing delivery. Act as the executive escalation point for complex client, delivery, operational, and commercial issues, driving timely resolution and sustainable corrective actions. Champion client success by monitoring engagement health, gathering executive feedback, driving value realization, and identifying opportunities to strengthen and expand client relationships. Partner with Sales, Customer Success, Architecture, and Delivery leadership to support renewals, account expansion, and continuous improvement in client experience and delivery effectiveness. Required Qualifications & Experience 10+ years of progressive experience in technology consulting, professional services, delivery leadership, program management, or digital transformation, with proven experience working within the Financial Services industry , including banking, insurance, wealth management, or capital markets Proven experience working within the Salesforce ecosystem , with strong implementation experience across Salesforce Financial Services Cloud (preferred), Snowflake, ServiceNow , and related enterprise technology platforms, supporting large-scale implementations and digital transformation initiatives. Experience working with Big Four consulting firms or within a professional services/consulting environment, supporting complex enterprise clients Demonstrated success building and managing executive-level client relationships, preferably with C-suite business and technology stakeholders. Strong track record of converting client relationships and consulting engagements into account growth, new business, renewals, and strategic opportunities. Experience leading proposals, RFP/RFI responses, solution positioning, estimation, pricing, commercial negotiations, and contracting. Strong understanding of enterprise technology and transformation domains including Data & AI, cloud, analytics, digital transformation, integration, automation, and enterprise applications. Experience advising clients on emerging technologies such as Generative AI, Agentic AI, Machine Learning, intelligent automation, and modern data platforms is highly desirable. Extensive experience with Agile/Scrum, Kanban, DevOps, SDLC, and enterprise delivery methodologies. Familiarity with enterprise architecture practices and standards such as TOGAF is an asset. Understanding of IT service management principles and ITIL-aligned service delivery practices is an asset. Strong executive presence with excellent communication, negotiation, presentation, influencing, and stakeholder management skills. Strong business acumen with the ability to connect technology investments to measurable business outcomes. Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Business, Engineering, or a related field. MBA or advanced degree in business, technology, or a related discipline is preferred. Willingness and ability to travel up to 50% to support client engagements, workshops, implementations, and business development activities. Key Success Measures Success in this role will be measured through: Strategic account growth and consulting revenue New business and qualified pipeline generation Client retention, satisfaction, and executive relationship strength Successful delivery of strategic transformation programs Development and retention of high-performing consulting teams Expansion of Incepta's strategic client partnerships and market presence Work Location: Remote
Наблюдалась 2026-09-15, впервые 2026-09-08, источник — Indeed.