Director of Client Experience
# Director of Client Experience **Masha Halpern Boutique RE- Keller Williams Realty** · Chapel Hill, NC 27517 · `On-site` 🕒 **Статус:** *Опубликовано: 10 дней назад* · *Источник: Indeed* --- ### About the Role Masha Halpern has spent over thirty years growing a real estate business rooted in lasting relationships, attentive service, deep local expertise and marketing tailored to each client. Because the business is small and personal, the person in this seat makes a real difference. You’ll partner closely with Masha, taking her priorities and turning them into finished, well-organized work across marketing, listing promotion, client-enrichment programs, social media and community events. On any given week you might be prepping materials for a new listing, planning a client gathering, lining up social posts and coordinating with vendors, all at the same time. No real estate background? No problem. What we care about is curiosity, organization and genuine care. The right person enjoys both the creative spark and the operational follow-through, carrying an idea from first draft to finished result. Who Thrives Here - Juggles multiple projects, deadlines and details with ease - Recognizes what’s most important and pivots smoothly when priorities change - Shows initiative and becomes more self-directed over time - Produces polished, thoughtful marketing on schedule - Precise and detail-focused - Communicates professionally with clients, vendors and teammates - Welcomes feedback and enjoys learning - Always looking for smarter ways to handle recurring tasks - Works well alongside a small-business owner while taking ownership of their own responsibilities - Believes that relationships, and how people are treated, are central to the job What You’ll Do Marketing, Social Media & Brand: Keep the content calendar current; design and schedule Facebook and Instagram posts, stories and Reels; create content covering real estate, the home and the local community; produce newsletters, email campaigns, postcards, invitations and flyers; protect the consistency of Masha’s voice and visual identity. Listing Marketing: Track listing timelines and checklists; schedule photographers, videographers, floor plan providers and printers; build brochures, flyers, postcards and social/email pieces; run Just Listed, Open House, Price Change, Under Contract and Sold campaigns; proof every listing detail before it goes out; keep marketing files tidy and easy to find. Client Enrichment & Relationship Marketing: Manage the yearly client-enrichment calendar; organize gifts and pop-bys; develop helpful home and community resources; maintain accurate client records in the CRM; support review, referral and follow-up efforts. Client & Community Events: Explore event concepts, venues and vendors; create timelines and task lists; handle invitations, RSVPs and logistics; attend the occasional evening or weekend event; manage post-event follow-up and CRM updates. Skills You Should Bring - Strong organization, time management and written and verbal communication - A sharp proofreading eye and close attention to detail - An instinct for polished marketing and visual presentation - Comfort producing social content and picking up new systems - Good judgment about when to move forward independently and when to check in - A real desire to grow within the role Helpful experience: Canva, Facebook/Instagram/Reels, Mailchimp or a similar email platform, Google Workspace, Dropbox, CRM or project-management tools, event planning, print marketing, photo/video and AI-assisted productivity tools. Our primary systems are Keller Williams Command and Brivity; prior experience with either isn’t necessary. All work is created and stored within company-approved accounts and systems. Pay: $42,000.00 - $55,500.00 per year Benefits: - Paid time off Work Location: In person
Наблюдалась 2026-10-20, впервые 2026-10-09, источник — Indeed.