Director of BPO & Contact Center Sales
# Director of BPO & Contact Center Sales **NEXGEN TECHNOLOGIES** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Executive` 💰 **Компенсация:** `$80,000 – $100,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Sales-Director]` `[BPO-Sales-Leadership]` `[Contact-Center-Sales]` `[Enterprise-Sales-Director]` `[Business-Development-Director]` `[BPO-Sales-Executive]` `[CX-Sales-Director]` `[Remote-VP-Business-Process-Outsourcing-Sales]` --- ### About the Role NexGen Technologies is seeking a highly accomplished Director of BPO & Contact Center Sales to drive revenue growth, expand market presence, and secure strategic partnerships for our next-generation technology-enabled outsourcing solutions. This leader will design and execute sales strategies focused on high-value BPO engagements, omnichannel contact center solutions, AI-powered customer experience platforms, automation services, and digital transformation offerings. The ideal candidate is a seasoned sales executive with deep experience in BPO/Contact Center outsourcing, strong consultative selling skills, and a proven ability to architect complex deals that align business needs with innovative technology solutions. Candidates must bring an established network of executive-level contacts within the BPO space, including Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, and CGI. Key Responsibilities Strategic Sales Leadership - Develop and execute a comprehensive go-to-market strategy for BPO and Contact Center services powered by NextGen technologies. - Lead full-cycle enterprise sales pursuits, from prospecting to contract negotiation and close. - Identify and prioritize target markets, verticals, and accounts for long-term revenue growth. Revenue Generation & Pipeline Management - Own and exceed quarterly and annual bookings, revenue, and margin targets. - Build, manage, and forecast a high-quality pipeline of enterprise BPO opportunities. - Create compelling value propositions and ROI models that differentiate NexGen in competitive bid environments. Client & Partner Engagement - Cultivate deep, trusted relationships with enterprise decision-makers, influencers, and procurement teams. - Leverage established BPO contacts (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI) to accelerate market penetration and partnership opportunities. - Collaborate with technology partners, system integrators, and channel alliances to expand market reach. - Conduct senior-level presentations, solution workshops, and strategic planning sessions. Solution & Proposal Leadership - Partner with Solution Design, Operations, Finance, and Legal teams to craft scalable, customer-centric outsourcing solutions. - Guide proposal creation, pricing strategies, SOW development, and contract structuring for complex global deals. - Ensure solutions leverage automation, AI, omnichannel contact center tools, and analytics to improve cost efficiency and customer experience. Market Intelligence & Innovation - Stay ahead of industry trends in BPO, customer experience management, digital transformation, and emerging technologies. - Provide feedback to Product and Innovation teams to enhance service offerings and competitive positioning. - Represent NexGen Technologies at industry events, conferences, and thought leadership venues. Qualifications Required - 10+ years of progressive sales experience in BPO, contact center outsourcing, CX solutions, or digital transformation services. - Proven track record of closing large, multi-year enterprise outsourcing deals ($5M+). - Strong understanding of contact center operations, omnichannel technologies, automation/AI platforms, and CX best practices. - Exceptional communication, negotiation, and executive-level relationship-building skills. - Established network of contacts with leading BPOs (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI). - Experience leading cross-functional teams in solutioning and proposal development. Preferred - Experience with global delivery models (onshore, nearshore, offshore). - Strong business acumen with the ability to articulate ROI and technology value propositions. Compensation & Benefits - Competitive base salary plus uncapped commission/bonus plan. - Professional development support, industry certifications, and leadership growth opportunities. Salary: 80,000 to $100,000 Originally posted on Himalayas
- Sales-Director
- BPO-Sales-Leadership
- Contact-Center-Sales
- Enterprise-Sales-Director
- Business-Development-Director
- BPO-Sales-Executive
- CX-Sales-Director
- Remote-VP-Business-Process-Outsourcing-Sales
Наблюдалась 2026-10-03, впервые 2026-10-03, источник — Himalayas (JSON API).