Digital Content Technology Specialist - Temp - (Hybrid - CT))
About the Role
Bob’s Discount Furniture is looking for a detail-oriented and motivated Digital Digital Content Technology Specialist (Temp) to join our Creative Operations team. This is a hands-on, execution-focused role that sits at the heart of our digital asset ecosystem — responsible for the day-to-day management of our Digital Asset Management platform, ensuring assets are properly ingested, tagged, organized, and quality-checked so that teams across the organization always have what they need, when they need it.
Reporting directly to the Digital Content Manager, you will play a critical role in keeping our content operations running smoothly — supporting creative workflows, maintaining metadata standards, and tracking asset progress across active projects. This is an excellent opportunity for an early-career professional looking to build deep expertise in digital content operations within a fast-growing, collaborative environment.
Key Responsibilities
DAM Operations & Asset Management
- Asset Ingestion & Organization:
- Manage the day-to-day upload, ingestion, and organization of digital assets into Cloudinary, ensuring all files adhere to established folder structures, naming conventions, and taxonomy standards.
- Metadata Tagging & Enrichment:
- Apply accurate and consistent metadata tags, keywords, and attributes to assets across the DAM, following governance guidelines set by the Digital Content Manager.
- Asset Archiving & Lifecycle Management:
- Monitor asset status and support timely archiving, versioning, and retirement of content in accordance with established rights, licensing, and brand standards.
Quality Assurance & Metadata Maintenance
- Asset QA & Integrity Audits:
- Conduct regular quality checks on ingested assets to verify file integrity, correct tagging, appropriate format specifications, and alignment with brand and technical standards.
- Metadata Accuracy & Cleanup:
- Identify and resolve metadata gaps, inconsistencies, or errors within the DAM — escalating systemic issues and contributing to ongoing taxonomy improvements.
- Compliance Support:
- Assist in maintaining content rights records, accessibility tags, and licensing documentation to support legal and brand compliance requirements.
Creative Workflow & Project Tracking
- Workflow Support:
- Assist the Digital Content Manager in monitoring and maintaining active creative project workflows, ensuring asset progress is tracked and visible across teams.
- WIP Tracking (LetsFlo):
- Use LetsFlo to log work-in-progress updates, track asset production status, and flag bottlenecks or delays to the Digital Content Manager for timely resolution.
- Project Management Tool Coordination:
- Support task tracking and cross-functional coordination using platforms such as Asana, Trello, or similar tools, keeping project boards accurate and up to date.
- Cross-Team Communication:
- Serve as a reliable point of coordination between the Creative Operations team and Campaign, Web, and Photography teams for asset-related requests and delivery timelines.
Documentation & Process Support
- SOP Adherence & Feedback:
- Follow established standard operating procedures for all DAM and content workflow tasks, and provide practical feedback to support ongoing SOP refinement.
- Reporting & Tracking:
- Assist in maintaining asset logs, usage reports, and operational trackers that provide visibility into content volume, status, and platform performance.
Qualifications & Experience
- 1–3 years of experience in digital asset management, creative operations, content coordination, or a related field.
- Familiarity with DAM platforms — Cloudinary experience is a plus, though candidates with experience on comparable platforms (Bynder, Widen, Brandfolder) are encouraged to apply.
- Experience with project management tools such as Asana, Trello, or Monday.com for task tracking and team coordination.
- Exposure to or working knowledge of LetsFlo or similar WIP/production tracking tools is a plus.
- Strong attention to detail with a methodical approach to file naming, metadata tagging, and content organization.
- Solid understanding of digital file formats, asset specifications, and basic image or video file management.
- Comfortable working within defined systems and processes, with the initiative to flag issues and suggest improvements proactively.
- Familiarity with Adobe Creative Suite — particularly Photoshop or Bridge — is beneficial for reviewing and managing creative assets.
- Background or coursework in digital library sciences, information management, marketing, or a related discipline is a plus.
- Excellent organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment.
- Retail or e-commerce creative team experience is a welcome differentiator.
Culture & Growth
At Bob’s Discount Furniture, we believe that great content operations are the foundation of great marketing. We move fast, keep things simple, and hold ourselves to a high standard of quality and collaboration. This role offers a meaningful runway for growth — with direct mentorship from the Digital Content Manager and exposure to the full breadth of our creative and marketing technology stack.
In this role, you will have the opportunity to:
- Develop deep, practical expertise in digital asset management and creative operations within a dynamic, growing brand.
- Work alongside experienced creative and technical professionals in a no-ego, team-first culture.
- Take on increasing responsibility as you demonstrate ownership, precision, and initiative.
- Build a strong foundation for a long-term career in content operations, marketing technology, or creative project management.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$30.00 - $35.00
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