Digital Communications Coordinator
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY ! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are now hiring for a full-time Digital Communications Coordinator to join our HQ Team! SALARY: The average starting salary for this position will fall in the range of $57,000 and $61,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Handles social media management, including drafting, scheduling/posting, and engaging, with a focus on balancing variety and volume in support of furthering overall Handles inquires received through MFS’ social platforms. Manages Communications Department’s Spout Social (social media) platform. Measures, analyzes and reports on MFS social media communications; develops and maximizes the effectiveness of content strategies. Provides comprehensive monthly reports using Sprout Social. Develops and distributes emails working with the Salesforce/Marketing Cloud and GoFundMePro (fundraising) platforms, in partnership with the Communications Manager. Writes and edits compelling, accurate and information-rich content for digital platforms and print collateral. Designs elements including graphics, templates, and filters geared toward online assets; assists with print collateral design and touch-up as Monitors news coverage daily and provides bimonthly written reports to the Senior Director of Communications on information/trends relevant to MFS, its communities and the human services sector. Acquires and maintains detailed knowledge of MFS programs and Centers, branding, and relevant processes, and stays up to date with Supports general External Affairs communications, working with the Communications team, broader External Affairs department, and staff throughout the agency. Attends special events held by the External Affairs Department, providing social media/communications support as needed. Other duties as assigned. QUALIFICATIONS: Associate’s degree in multimedia communications, journalism, marketing or a related field. Required 2-3+ years of experience in marketing/communications or related field. Required Experience with Salesforce & Marketing Cloud. Experience with Canva Bilingual (Spanish). Preferred Knowledge with SEO, SEM, (Google Analytics, social media advertising).Photography and/or videography Experience with Adobe Suite KNOWLEDGE, SKILLS, AND ABILITIES: A positive and proactive professional who is creative, collaborative and teachable, someone who treats all with respect. As an organized self-starter, you shine when no task is too big or too small. A solutions-oriented ability to prioritize multiple tasks and adapt to new projects and timelines: you work well in a dynamic, high-volume environment. Excellent writing and editing skills. Meticulous attention to detail and accuracy in creating, reviewing, and proofing materials. Develop content for myriad multimedia platforms, styles, and formats. Capture the organizational voice of MFS and are able to “workshop” the work of others to meet the agency’s standards of branding, relevance, and timeliness. Interest and enjoy learning new software and technology tools, and keep current with changes/trends. Strong interpersonal and relationship-building skills, to establish and maintain effective working partnerships: you’re excited to communicate with and on behalf of all our external and internal stakeholders, a population composed of diverse cultures and age groups. An interest in helping empowering families and communities to learn, earn, heal, and thrive ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and background checks. TRAVEL/MOBILITY REQUIREMENTS: Ability to travel between agency sites, the Illinois State Capitol in Springfield, and offices of legislators and government officials as needed. PHYSICAL REQUIREMENTS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here (https://www.metrofamily.org/careers/benefits/) ! Some highlights include: Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here (https://www.metrofamily.org/careers/benefits/) to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. Skills Preferred Word Creative Verbal and Written Communication Behaviors Preferred Team Player: Works well as a member of a group Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Self-Starter: Inspired to perform without outside help Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Наблюдалась 2026-09-14, впервые 2026-09-08, найдена на 2 площадках, источник — Indeed.