Digital Business Analyst
# Digital Business Analyst **DigiU Pty Ltd** · Pakistan · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Business-Analyst]` `[Digital-Business-Analyst]` `[Data-Analyst]` `[Systems-Analyst]` `[IT-Project-Manager]` `[Digital-Experience-Business-Analyst]` `[Business-Analyst-For-Digital-Solutions]` `[Digital-Platform-Business-Analyst]` `[Digital-Transformation-Business-Analysis]` `[Digital-Analyst]` `[Digital-Transformation-Analyst]` --- ### About the Role Position Overview: We are seeking a talented and analytical Digital Business Analyst to join our team. The Digital Business Analyst will play a key role in understanding and improving our clients' digital processes, identifying opportunities for innovation, and ensuring successful implementation of digital transformation initiatives. This role requires a strong analytical mindset, excellent communication skills, and a deep understanding of digital technologies and business processes. Key Responsibilities: Business Analysis: - Conduct detailed analysis of clients' digital processes and systems. this includes customer ticketing systems, omnichannel technologies (eg. Zendesk, CXONE), CRM & Customer Billing platforms. - Identify gaps, inefficiencies, and opportunities for improvement. - Develop comprehensive business requirements and specifications for digital projects. •Capture & manage user stories in Jira. - Process documentation, and identification of key dependencies. Stakeholder Engagement: - Collaborate with clients, stakeholders, and cross-functional teams to gather and document requirements. - Facilitate workshops and meetings to elicit business needs and priorities. - Communicate effectively with technical and non-technical stakeholders. Solution Design: - Work closely with the technical team to design and develop digital solutions that meet business needs. - Create process models, wireframes, and prototypes to illustrate proposed solutions. (When required) - Ensure solutions align with clients' strategic objectives and technical architecture. Project Management: - Assist in the planning, coordination, and execution of digital transformation projects. - Monitor project progress, identify risks, and implement mitigation strategies. - Ensure projects are delivered on time, within scope, and within budget. •Create & Manage Jira boards Data Analysis: - Analyze data to provide insights and recommendations for decision-making. - Develop and maintain dashboards, reports, and visualisations to track key performance indicators. - Utilise data analytics tools to support business analysis and reporting. Change Management initiatives: - Support clients in managing change related to digital transformation - Develop training materials and conduct training sessions for end-users. - Provide ongoing support and troubleshooting as needed. Qualifications and Skills: - Minimum Bachelor's degree in Information Technology, or a related field. A Master's degree is a plus. - Proven experience as a Business Analyst, preferably in a digital or technology- focused environment. - Strong understanding of digital technologies, business processes, and data analysis. - Proficiency in business analysis tools and methodologies. - Excellent analytical, problem-solving, and critical-thinking skills. - Exceptional communication and interpersonal skills. - Ability to work collaboratively with diverse teams and stakeholders. - Proficiency in project management and data analysis tools (e.g., JIRA, Microsoft Project, Tableau, Power BI). - Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. Originally posted on Himalayas
- Business-Analyst
- Digital-Business-Analyst
- Data-Analyst
- Systems-Analyst
- IT-Project-Manager
- Digital-Experience-Business-Analyst
- Business-Analyst-For-Digital-Solutions
- Digital-Platform-Business-Analyst
- Digital-Transformation-Business-Analysis
- Digital-Analyst
- Digital-Transformation-Analyst
Наблюдалась 2026-10-03, впервые 2026-10-03, источник — Himalayas (JSON API).