Devops / Platform Engineer

ABOUT ONRAMP

OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we’re redefining how companies bring new customers online.

We’ve built the system of record for post-sale workflows, powering onboarding and expansion for enterprise customers including Fortune 15 companies. Now we’re evolving that foundation into something much bigger: an intelligent system that actually does the work.

We’re building an agentic platform that eliminates friction in the B2B customer relationship.

THE ROLE

We’re hiring an engineer to own our infrastructure — the AWS platform, deployment systems, and tooling that lets a small, elite team ship at the pace of a much larger one.

This is a high-impact individual contributor role reporting directly to our Head of Engineering. You’ll have end-to-end ownership of how our software is built, deployed, secured, and operated — including the infrastructure behind our AI agents. And like everyone on this team, you’ll use AI itself as a core tool of the trade: agents and LLM tooling for solving infrastructure problems, not just supporting them.

We’re deliberately not posting a checklist of certifications and years of experience. We care about what you can build and run, not what your last title was — we’ll calibrate level, scope, and compensation to you.

WHAT YOU’LL DO

• Own our AWS infrastructure end to end: architecture, infrastructure-as-code, networking, cost, and scale
• Build the CI/CD and deployment systems that let engineers ship to production many times a day with confidence
• Attack DevOps problems with AI: use coding agents and LLM tooling to write and refactor infrastructure code, debug incidents, automate runbooks, analyze logs, and systematically eliminate toil
• Build the infrastructure behind our AI: agent execution environments, LLM observability, evaluation pipelines, and the plumbing that makes agentic features reliable in production
• Own observability, reliability, and incident response — enterprise customers depend on us, and you’ll keep the platform worthy of that trust
• Strengthen our security and compliance posture (we’re SOC 2 and HIPAA compliant) as we move upmarket
• Multiply the team: build paved roads, automation, and AI-powered tooling that make every engineer here faster

WHO YOU ARE

• Deep, hands-on AWS experience — you’ve designed, built, and operated production infrastructure that real businesses depend on
• Fluent in infrastructure-as-code (Terraform, CDK, or similar) and modern deployment practices: containers, CI/CD, zero-downtime releases
• You already build with AI. Coding agents and LLM tools are part of how you write IaC, investigate incidents, and automate operations — and you’re constantly finding new ways to apply them
• You reach for AI before you reach for toil: when you see a recurring problem, your instinct is to build an agent or automation that solves it permanently
• A security mindset by default — you’ve supported or driven compliance efforts like SOC 2 or HIPAA, or you’re ready to own that surface
• A builder at heart — comfortable writing real software, not just configuration
• High ownership and pragmatic — you measure yourself on the team’s velocity and the platform’s reliability, not the number of fires fought

WHAT MAKES THIS ROLE UNIQUE

• Greenfield ownership: define the platform for an AI-first company at exactly the stage where your decisions compound
• Infrastructure for agents is a new discipline — you’ll be inventing practices, not following a runbook
• Your leverage is the whole team’s velocity: on a lean team, great platform work is visible immediately

LOCATION & HOW WE WORK

We’re a Boston-centered engineering culture — our home base is a top-floor office in Fort Point, and we do our best work when we can get in a room together. We prefer candidates local to Boston who want to be in the office a couple of days a week. That said, for the right person, we’re open to remote.

WHY ONRAMP

• Build a category-defining agentic platform used by enterprise and mid-market clients, including Fortune 15 companies
• Join a high-growth AI-first company that just raised its $15M Series A led by top investors
• Small team, huge surface area — high ownership, low bureaucracy, and your work ships to real customers fast
• An AI stipend for tools, subscriptions, and experiments that help you work smarter
• Highly competitive cash compensation, equity with real upside at our stage, and comprehensive benefits: health, dental, and vision; unlimited PTO; paid parental leave; 401(k); and education and wellness stipends