DevOps Engineer – IAM

Posting title: DevOps Engineer - IAM

Experience: 2-4 Years

Location: Mumbai

Work mode: On-site

Primary skills: IAM, IDM, SailPoint, Saviynt, AuthArc, Okta, DevOps, scripting and CI/CD

Qualification: B.Tech / B.E. in Computer Science or MCA / M.Tech

Job Overview

We are looking for a skilled Level 2 DevOps Engineer – IAM to provide operational and technical support for Identity and Access Management (IAM/IDM) platforms and infrastructure. The role involves managing IAM deployments, integrations, automation, monitoring, troubleshooting, and production support across multiple environments.

The ideal candidate should have hands-on experience with IAM tools, cloud platforms, CI/CD pipelines, scripting, and identity lifecycle management.

Key Responsibilities

- Provide L2 operational and technical support for IAM/IDM platforms and related infrastructure.

- Monitor IAM applications, servers, connectors, APIs, and scheduled jobs.

- Support application deployments across DEV, UAT, and PROD environments.

- Troubleshoot IAM provisioning, reconciliation, authentication, and integration-related issues.

- Support integrations involving Active Directory, LDAP, REST APIs, databases, SAML, and SCIM.

- Monitor and troubleshoot user provisioning and de-provisioning processes.

- Provide hands-on support for cloud environments such as AWS, Azure, or GCP.

- Support Continuous Integration (CI) and Continuous Deployment (CD) pipelines.

- Automate routine IAM operations using Shell, PowerShell, or Python scripting.

- Perform SQL-based data analysis, validation, troubleshooting, and reporting.

- Investigate production incidents, perform Root Cause Analysis (RCA), and implement resolutions.

- Support IAM application upgrades, patches, certificates, and configuration changes.

- Collaborate with IAM, Security, Infrastructure, Application, and Development teams.

- Maintain Standard Operating Procedures (SOPs), technical documentation, and operational runbooks.

- Support IAM audits, access reviews, and security compliance requirements.

Required Skills & Experience

- 2–5 years of experience in DevOps, IAM/IDM, Infrastructure, or Application Support.

- Good understanding of IAM/IDM concepts and identity lifecycle management.

- Hands-on experience with IAM tools such as Saviynt, AuthArc, Okta, SailPoint, or IBM Verify.

- Experience with Active Directory (AD) and LDAP.

- Good knowledge of Linux/Windows operating systems.

- Hands-on experience with Shell, PowerShell, or Python scripting.

- Experience with Git and Jenkins or other CI/CD tools.

- Knowledge of REST APIs, databases, and application integrations.

- Hands-on experience with SQL for data validation and troubleshooting.

- Good understanding of cloud platforms – AWS, Azure, or GCP.

- Strong troubleshooting, incident management, and production support skills.

Good to Have

- Experience with AuthArc, Oracle Identity Manager (OIM), SailPoint, Saviynt, Okta, or Microsoft Entra ID.

- Knowledge of Docker and Kubernetes.

- Exposure to Terraform and Ansible.

- Experience with SAML, OAuth, OIDC, and SCIM protocols.

- Knowledge of monitoring and logging tools such as Splunk, Grafana, Prometheus, or ELK.

- ITIL certification or knowledge of ITIL-based service management practices.