Desktop Support Engineer
# Desktop Support Engineer **TalentNest Solutions** · Andheri, Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Key Responsibilities Provide L1 technical support for desktops, laptops, printers, scanners, and other IT peripherals , VPN Troubleshoot hardware and software-related issues and provide timely resolution. Perform Windows installation, configuration, upgrades, and troubleshooting . Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, DHCP, and network connectivity issues. Configure and troubleshoot printers, network printers, scanners, and other peripherals . Install, configure, and troubleshoot commonly used software and applications . Perform data backup, restoration, and basic data recovery activities. Troubleshoot system performance, OS errors, application issues, and user access problems. Configure and troubleshoot Wi-Fi connectivity and related issues . Maintain IT assets and ensure proper tracking of laptops, desktops, printers, and peripherals. Log, track, and update incidents/service requests through the IT Helpdesk/Ticketing System . Escalate unresolved technical issues to L2/L3 teams as required. Maintain proper documentation of incidents, troubleshooting steps, and resolutions. Provide professional and timely support to end users. Required Technical Skills Strong hands-on experience in Desktop/Laptop troubleshooting . Good knowledge of Networking fundamentals . Hands-on experience with LAN, Wi-Fi, TCP/IP, DNS, and DHCP . Strong experience in Printer installation and troubleshooting . Experience in software installation, configuration, and troubleshooting . Knowledge of Windows OS and system administration basics. Experience with data backup and restoration . Basic knowledge of IT hardware, peripherals, and troubleshooting tools. Good understanding of IT support processes and ticketing systems. Candidate Profile 2–4 years of relevant experience in Desktop/Technical Support . Strong troubleshooting and problem-solving skills. Good communication and interpersonal skills. Customer-service-oriented approach. Ability to work independently as well as with a technical support team. Immediate joiners / candidates with short notice period preferred. Preferred Qualifications Diploma/B.E./B.Tech/B.Sc./BCA in Computer Science, IT, or a related field. CompTIA A+, Network+, or CCNA certification will be an added advantage Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Provident Fund Work Location: In person
Наблюдалась 2026-09-21, впервые 2026-09-19, источник — Indeed.