Desk Based Account Manager

Desk Based Account Manager

Stoke-on-Trent (Etruria ST1)

£30,000 - £35,000 per annum (DOE)

STRICTLY UK BASED APPLICANTS ONLY PLEASE WITH FULL RTW STATUS

This is an exciting opportunity to join a growing logistics and fulfilment business, managing relationships with a portfolio of e-commerce and wholesale clients.

The successful candidate will be responsible for maintaining strong client relationships, monitoring service performance and identifying opportunities to grow and develop customer accounts.

Typical duties are likely to include acting as the day-to-day point of contact for clients, monitoring KPIs and service levels, preparing performance reports, forecasting customer demand, conducting service reviews, managing account development opportunities and maintaining accurate Salesforce CRM records.

Person Requirements:

• Previous account management or client-facing experience
• Strong communication and relationship-building skills
• Commercial awareness
• Ability to analyse data and KPIs
• Experience using CRM systems
• Highly organised with strong attention to detail
• Logistics, fulfilment or e-commerce experience would be advantageous
• Salesforce experience preferred

37.5 hours per week

Monday - Friday: between 8am-5pm, a typical working pattern would be 8.30am-5pm or 8am-4.30pm.

Annual leave: 20 days plus bank holidays

Company Benefits: Free on-site parking, EV charging (subject to availability), tea and coffee provided, employee discounts available on selected client products.

Please send CV's to mel.dixon@adminoutsourcingservices.co.uk

Admin Outsourcing Services is acting in the capacity of an internal recruiter on behalf of the hirer. Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within 2 weeks of application.

Pay: £30,000.00-£35,000.00 per year

Benefits:

• On-site parking

Work Location: In person