Deputy Manager-Customer Experience (Hospital)
# Deputy Manager-Customer Experience (Hospital) **Motherhood Hospital, Sarjapur** · Bengaluru, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role - Managing customer interactions : Overseeing customer service operations, ensuring a positive experience for patients and visitors. - Team leadership : Leading a team of customer service representatives, providing training, and fostering a positive work environment. - Customer satisfaction : Monitoring customer feedback and satisfaction, and implementing improvements based on feedback. - Operational efficiency : Ensuring smooth operations within the customer experience department, including scheduling and staff management. - Strategic planning : Participating in the development and implementation of customer experience strategies and policies. - Compliance and quality control : Ensuring adherence to hospital policies and regulatory requirements. - Reporting : Creating reports on customer experience metrics and performance for management review. This role requires a combination of leadership, customer service, and operational management skills to drive the success of the customer experience department. 3 Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: - Health insurance - Leave encashment - Paid sick time - Paid time off Work Location: In person
Наблюдалась 2026-09-30, впервые 2026-09-30, источник — Indeed.