Deputy Manager

Job Overview

We are looking for a reliable, organised, and motivated Deputy Manager to support the Manager with the day-to-day running of the business. The successful candidate will help lead the team, maintain high standards, provide excellent customer service, and ensure daily operations run smoothly.

Key Responsibilities

• Assist the Manager with daily operations.
• Supervise, support, and motivate staff.
• Organise daily tasks and help manage staff rotas.
• Ensure high standards of customer service.
• Deal with customer enquiries and complaints professionally.
• Ensure the workplace is clean, safe, and well organised.
• Monitor stock and report any issues.
• Ensure staff follow company policies and procedures.
• Support staff training and development.
• Help resolve problems and make decisions when required.
• Keep accurate records and report any issues to the Manager.
• Take responsibility for the business in the Manager’s absence.

Requirements

• Previous experience in a supervisory or management role is preferred.
• Good communication and leadership skills.
• Ability to work well under pressure.
• Strong organisational and problem-solving skills.
• A positive attitude and professional approach.
• Ability to work independently and as part of a team.
• Reliable, flexible, and responsible.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person