Deputy Head of Education

Pay: £14.50 per hour Working Days: Monday to Thursday Job Type: Part-time Location: In person, SW16 / South London Reports to: Head of Education / Centre Director

About the Role

Educate Excellence is seeking a confident and proactive Assistant Education Manager to help oversee the delivery of our tuition programmes from Monday to Thursday.

This is a varied, hands-on position suited to someone who understands education and enjoys taking responsibility. You will work closely with the Head of Education and Centre Director to ensure classes run smoothly, tutors are supported, parents receive a high standard of service and prospective families are guided towards the most suitable programmes.

The role combines education management, staff coordination, parent communication, curriculum support, student progress and enrolment development .

We are looking for someone who can confidently handle routine decisions independently, solve day-to-day problems and help maintain high standards across the centre. We are particularly interested in candidates who have previously managed or helped manage a tuition centre, or worked as a Lead Tutor, Senior Tutor or Academic Coordinator within a tuition-centre environment .

Previous tuition-centre experience would be a significant advantage , as we are looking for someone who can quickly take ownership of the role and confidently support the smooth running and continued growth of Educate Excellence.

Key Responsibilities

Teaching Operations & Staff Coordination

• Oversee the Monday–Thursday teaching schedule and ensure classes are appropriately staffed
• Monitor tutor attendance, lateness and absence
• Arrange suitable cover when required and communicate timetable changes clearly
• Ensure tutors have the information and resources needed to deliver their sessions
• Resolve routine operational issues independently and escalate significant concerns where necessary
• Help maintain smooth handovers between the academic and administration teams

Parent Communication & Support

• Act as a key point of contact for parents during the teaching week
• Answer questions regarding classes, student progress, tuition options and academic support
• Build positive and professional relationships with families
• Respond to parent concerns calmly and constructively
• Escalate safeguarding, serious complaints or complex educational matters appropriately
• Support communication around changes to classes, programmes and student arrangements

Parent Consultations & New Enrolments

• Conduct consultations with prospective parents and students
• Discuss a student's current attainment, academic needs and educational goals
• Recommend appropriate Educate Excellence classes and programmes
• Clearly explain course structure, expectations and the benefits of tuition
• Follow up enquiries and prospective families
• Support the centre in converting suitable enquiries into registrations and enrolments
• Contribute towards student retention and overall centre growth

This role requires someone who is comfortable discussing both the educational and practical value of tuition while ensuring recommendations remain appropriate for each student.

Educational Guidance

Provide clear and informed guidance to parents on areas including:

• Key Stage 1, Key Stage 2 and Key Stage 3
• GCSE preparation and subject pathways
• 11+ preparation
• SATs
• Secondary school transition
• Academic progress and intervention
• Study habits and revision
• The National Curriculum and general UK education pathways

Advice should always be realistic, professional and appropriate to the individual student.

Curriculum & Academic Development

• Work alongside the Head of Education to review and develop teaching programmes
• Support the creation and improvement of schemes of work, lesson resources and assessments
• Help ensure course content remains relevant to the National Curriculum and examination requirements
• Review how programmes are working in practice and suggest improvements
• Help introduce new courses, workshops or academic initiatives where appropriate

Tutor Support & Teaching Quality

• Provide tutors with day-to-day academic and operational guidance
• Answer questions regarding lesson delivery, resources and student needs
• Reinforce Educate Excellence teaching standards and expectations
• Observe general teaching practice and identify areas requiring additional support
• Raise concerns regarding teaching quality, professionalism or performance with senior management
• Help create a positive and accountable working environment for tutors

Student Progress & Experience

• Help monitor student progress and engagement
• Review feedback from tutors, students and parents
• Identify when a student may require additional support or a different class
• Support decisions around class placement and academic intervention
• Help ensure students receive a positive, structured and supportive tuition experience

Centre Growth & Improvement

• Work with senior management to identify opportunities to improve the centre
• Help develop new programmes and services
• Support student recruitment and retention initiatives
• Identify recurring parent or student needs that could lead to new courses
• Contribute ideas for improving operations, teaching quality and customer experience
• Help maintain a professional, organised and welcoming centre environment

What We Are Looking For

The successful candidate will be someone who is:

• Confident and professional
• Highly organised
• Proactive and able to use initiative
• Comfortable taking responsibility
• Able to manage several priorities at once
• Confident communicating with parents, tutors and students
• Calm when dealing with unexpected problems
• Commercially aware while maintaining strong educational standards
• Able to make sensible day-to-day decisions without requiring constant supervision
• Reliable and consistent

Essential Skills & Experience

Applicants should ideally have:

• Experience within education, tutoring, schools, training or a similar environment
• A good understanding of the English education system
• Knowledge of the National Curriculum and different Key Stages
• Strong written and verbal communication skills
• Confidence speaking directly with parents
• Good organisational and administrative skills
• The ability to manage staff and schedules
• Confidence conducting consultations with prospective families
• Strong interpersonal and problem-solving skills

Desirable Experience

It would be particularly beneficial if you have experience in one or more of the following:

• Tuition centre management
• Teaching or tutoring
• Academic coordination
• School administration
• Parent consultations
• Student recruitment or admissions
• Curriculum development
• Staff supervision
• GCSE, SATs or 11+ education

Who This Role Would Suit

This position could suit an experienced:

• Senior Tutor
• Academic Coordinator
• Tuition Centre Supervisor
• Education Administrator
• Teaching Assistant looking to move into management
• Teacher seeking a part-time leadership role
• Education Consultant
• Deputy or Assistant Manager within an education setting

What You Will Bring to the Role

We are looking for someone who can take genuine ownership of the Monday–Thursday operation.

You should be comfortable dealing with everyday staffing, parent and student matters independently rather than waiting for senior management to resolve each issue.

By taking responsibility for the day-to-day running of the teaching week, you will enable the Head of Education to focus more closely on teaching quality, curriculum development, academic strategy and wider centre improvement .

This is an excellent opportunity for someone who wants to combine their interest in education with leadership, operations and centre development .

Pay: £14.50 per hour Working Days: Monday to Thursday Location: Streatham / Norbury, South London

Pay: £13.50-£14.50 per hour

Benefits:

• Free parking
• On-site parking

Work Location: In person