Dental Office Manager

Overview

Cambridge Dental is now hiring a Full Time Dental Office Manager in Houston, TX!

Are you a proven dental leader ready to take the next step in your career? We're seeking a highly motivated Office Manager to oversee the daily operations of our thriving, patient-focused general dentistry practice in Houston.

Schedule : Monday & Thursday 8:30 am - 5:30 pm

Tuesday 8:00 am - 4:00 pm

Wednesday 7:30 am - 4:30 pm

Friday 8:00 am - 1:00 pm

Our Ideal Candidate

Minimum 6 years of dental management experience

Strong leadership and team-building abilities

Proven success managing schedules, collections, patient relations, and office operations

Experience with dental practice metrics and operational efficiency

Denticon experience preferred

Excellent communication and organizational skills

Ability to foster a positive, accountable, and patient-centered culture

Bilingual skills welcomed but not required

Full-Time Benefits

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off + Paid Holidays, Bereavement & Jury Duty
• Basic Life Insurance (paid) + Voluntary Life/AD&D
• Short & Long Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness & Hospital Indemnity plans with wellness incentives
• EAP for you and your household

Office Manager Compensation

• Competitive base salary
• 3 bonus opportunities

Responsibilities

• Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment
• Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned

Qualifications

• 3 years of dental office management or equivalent experience• Proficient in dental performance management software (Dentrix, Eaglesoft, etc.)
• Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions • Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or required

Practice Description

• Established practice with a loyal, multi-generational patient base
• Lead a dedicated team of approximately 15 team members
• Work alongside a doctor who is passionate about exceptional patient care and creating a positive patient experience
• Opportunity to make a real impact on practice growth, team development, and patient satisfaction
• Modern office utilizing Denticon practice management software
• Stable schedule with every weekend free after Friday afternoon

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.