Delivery Operations Manager
# Delivery Operations Manager **Nebius** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Manager` 💰 **Компенсация:** `$224,000 – $270,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Delivery-Operations-Manager]` `[Operations-Manager]` `[Customer-Success-Manager]` `[Technical-Program-Manager]` `[Cloud-Operations-Manager]` `[Delivery-Services-Manager]` `[Delivery-Service-Manager]` `[Delivery-Manager]` `[Distribution-Operations-Manager]` `[Delivery-Operations]` --- ### About the Role About Nebius : Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Token Factory is scaling AI inference across PoC and production environments. As we grow, operational clarity and structured delivery become critical. We are hiring a Delivery Operations Manager to build and maintain the operational system that connects sales, delivery, and customer success — and ensures every customer interaction runs smoothly from first deal to production. You’re welcome to work remotelyfrom the United States. Your responsibilities will include: Post-Sales Operations - Own day-to-day operational processes across active PoCs and production customers - Ensure seamless transitions from PoC to production without loss of context - Build and maintain documentation for complex operational scenarios: customer migrations, model changes, GPU type changes, contract renewals - Define cleanup processes for customer offboarding and scope reductions - Triage incidents together with SA and Support, maintain clear escalation paths Customer Lifecycle & Commercial Operations - Support transitions to new legal entities, updated contracts, and SKU changes - Build and maintain instructions for AE, SE, and Sales Ops on how to work with Token Factory customers - Align post-sales processes with broader Nebius Cloud standards - Define upsale processes — new PoCs for existing customers, operational and billing setup, transition to production Operational Visibility - Maintain a single source of truth on customer health, active workloads, and contract status - Track upcoming renewals, capacity changes, and operational dependencies - Surface risks early and drive resolution across teams Cross-Functional Coordination - Improve handoff clarity across Sales, Pre-Sales, Engineering, and Delivery - Run structured operational reviews - Work comfortably with technical teams — you don't need to write code, but you need to understand what engineers are building and why it matters for customers Automation & Tooling - Drive automation initiatives: Salesforce / Jira / Backoffice integrations, customer notifications, contract expiry alerts, cleanup workflows - Identify where manual processes can be replaced with tooling We expect you to have: - Experience in cloud, AI, or SaaS operations - You are comfortable working across sales, legal, finance, and engineering teams - You bring structure without adding bureaucracy - You are proactive in surfacing risks and improving execution - You can hold a conversation with a technical team without getting lost What success looks like: - Active PoCs and production customers are visible and tracked - Transitions to production are structured and predictable - Commercial and operational changes reach customers without friction - Cross-team delivery clarity improves over time Key employee benefits in the US: - Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. - 401(k) plan: Up to 4% company match with immediate vesting. - Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. - Remote work reimbursement: Up to $85/month for mobile and internet. - Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $224,000—$270,000 USD Benefits & Perks: - Competitive compensation - Career growth and learning opportunities - Flexibility and ownership - Collaborative and innovative culture - Opportunity to work on impactful AI projects - International environment and talented teams What's it like to work at Nebius : Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know. Originally posted on Himalayas
- Delivery-Operations-Manager
- Operations-Manager
- Customer-Success-Manager
- Technical-Program-Manager
- Cloud-Operations-Manager
- Delivery-Services-Manager
- Delivery-Service-Manager
- Delivery-Manager
- Distribution-Operations-Manager
- Delivery-Operations
Наблюдалась 2026-10-09, впервые 2026-10-09, источник — Himalayas (JSON API).