Delivery Executive III
# Delivery Executive III **Nordic Global** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Executive` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Delivery-Executive]` `[Service-Delivery-Manager]` `[IT-Delivery-Manager]` `[Managed-Services-Manager]` `[Client-Delivery-Manager]` `[Package-Delivery-Executive]` `[Last-Mile-Delivery-Executive]` `[Delivery-Driver]` --- ### About the Role Make a difference. Be happy. Grow your career. Job Family Summary The Delivery Executive partners with Managed Services Client Partner Executive and Global Delivery Leaders to meet/exceed Nordic financial measures, achieve performance and client service metrics, and resolution of issues to maintain strong client experience levels. Description - Responsible for overall delivery of Services for a group of high complexity Managed Services accounts. - Owns the client relationship with Nordic - Accomplishes results through the efforts of matrixed managers and professional team members. - Works collaboratively with Global Delivery Leader/Service Areas to consistently provide positive end-user experience, continuous improvement initiatives and resource optimization efforts. - Partners with Client Partner Executive to prepare, facilitate, participate in client meetings to showcase delivery team performance measures and/or share service improvement plans, etc. - Owns P&L for their group of accounts and assures that Nordic is meeting financial targets - Executes against account plans to address customer needs/market demand through in-depth analysis, coordination and alignment with Managed Services CPE and Account Relationship Matrix. - Integrates deep professional understanding and IT Services expertise applicable to Healthcare customers. - Uses extensive experience, innovation thought leadership and judgement to make decisions. Skills And Experience - Generally requires a Bachelor's degree and 8 years of related experience, a Master's degree and 6 years of related experience, or 11 years of related experience and no degree. - Deep experience in IT contract management. - Experience with IT service lines under management at Nordic. - Experience in a global delivery environment. - Advanced ability to communicate clearly at all organization levels. - Advanced ability to multi-task in a dynamic environment. - Excellent analytical, problem- solving, negotiation and organizational skills. - Excellent ability to motivate and direct cross-functional delivery teams. - Excellent client service leadership capabilities. - Advanced knowledge, understanding and application of project management principles and methodologies. - Oversees critical projects, customer engagements or business processes. - Mentors team members. - Excellent budgeting, business financial and P&L skills. - Demonstrates a thorough understanding of Nordic’s goals, customer requirements and competitor practices. - Demonstrates a thorough understanding of customer’ business priorities, strategy and direction. OTHER SKILLS REQUIRED - 25-50% travel Originally posted on Himalayas
- Delivery-Executive
- Service-Delivery-Manager
- IT-Delivery-Manager
- Managed-Services-Manager
- Client-Delivery-Manager
- Package-Delivery-Executive
- Last-Mile-Delivery-Executive
- Delivery-Driver
Наблюдалась 2026-10-16, впервые 2026-10-16, источник — Himalayas (JSON API).