Dealer Services Specialist II - Manheim PA

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Dealer Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Love Cars? Love People? Join the Team at Manheim!

We're hiring a Dealer Services Specialist II to join our team at Manheim , part of the Cox Automotive family.

If you thrive in a fast-paced environment, enjoy building relationships, solving problems, and delivering exceptional customer experiences, this could be the opportunity for you!

What You'll Do:

Serve as the primary point of contact for dealer clients Build strong customer relationships and provide consultative support Assist dealers through the auction and vehicle sales process Support sale day activities and represent dealer accounts Provide guidance on vehicle pricing, valuations, and reconditioning opportunities Coordinate with internal teams to ensure vehicles are ready for auction Deliver solutions and create a seamless customer experience

What We're Looking For:

3+ years of related customer service, sales support, automotive, auction, or dealership experience Strong communication and problem-solving skills Ability to multitask and adapt in a fast-paced environment Auction or dealership experience is a plus Bilingual English/Spanish candidates are encouraged to apply

Why Join Us?

⭐ Competitive pay ⭐ Benefits starting Day 1 ⭐ Generous PTO and paid holidays ⭐ 401(k) with company match up to 8% ⭐ Career growth opportunities within Cox Automotive ⭐ Collaborative team culture where your contributions make an impact

At Manheim, every day is different, and every team member plays an important role in helping our customers succeed.

Ready to accelerate your career? Apply today and join the industry's leading automotive marketplace!

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Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.