DC Contract Manager

About DayOne Data Centers

DayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe. Trusted by leading hyperscalers and businesses, the company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability.

DC CONTRACT MANAGER (MY)

JOB DESCRIPTION

We are seeking a motivated, proactive Contract Management professional to support DC Operations in the SEA region, overseeing tender planning, execution and governance, contract administration, vendor management, and procurement initiatives.

The role suits a proactive professional who owns complex, cross-functional initiatives and outcomes end-to-end, drives solutions with minimal supervision, thrives in a fast-paced environment, embraces change and pursues continuous learning and improvement. They build strong cross-departmental and vendor relationships, influence stakeholders, and collaborate to achieve shared objectives.

RESPONSIBILITIES

• Tender & Contract Management
• Lead and coordinate tender activities from planning to contract award with Procurement and Operations.
• Support the identification, qualification, and assessment of potential vendors.
• Evaluate vendors’ technical capabilities, operational capacity, compliance readiness, and service delivery record for upcoming tenders.
• Develop, draft, review, and maintain contract specifications, scopes of work, technical requirements, service standards, and evaluation criteria aligned with operational needs and local regulatory obligations.
• Facilitate technical tender interviews, bidder clarifications, and stakeholder evaluation sessions.
• Consolidate technical evaluations and recommend vendors to support selection and contract award decisions.
• Ensure consistent tender documentation and evaluation processes that meet company governance requirements.
• Vendor Governance & Performance Management
• Establish and maintain vendor governance frameworks for consistent delivery across all contracted services.
• Define, develop, and periodically review outcome-focused KPIs.
• Continuously monitor vendor delivery against contractual obligations, SLAs, and KPIs to ensure timely services and agreed performance.
• Regularly analyse performance and trends to identify risks, recurring issues, and improvement opportunities.
• Chair monthly, quarterly, and ad-hoc vendor reviews covering performance, contract compliance, improvement initiatives, and corrective action plans.
• Drive vendor accountability by tracking improvement actions and timely closure of performance gaps.
• Support vendor onboarding, contract mobilization, and transitions as required.
• Contract Administration & Governance
• Maintain contract repositories, registers, amendments, renewals, and supporting documents.
• Monitor contractual obligations, expiry dates, renewals, insurance, licenses, and compliance documents.
• Administer all contracts in line with company policies, procurement procedures, governance requirements, and audit standards.
• Support contract negotiations, variations, and change control as applicable.
• Issue Resolution & Risk Management
• Proactively identify, assess, and mitigate vendor risks to operational continuity, service quality, compliance, and business objectives.
• Serve as the primary escalation point for vendor performance concerns, disputes, and service failures, ensuring timely resolution with minimal impact on data center operations.
• Coordinate stakeholders to investigate root causes, implement corrective actions, and prevent recurring operational issues.
• Continuous Improvement
• Identify and implement improvements to procurement, contract management, and vendor governance through process optimization, standardization, and automation.
• Develop and maintain templates, evaluation methods, governance frameworks, and best practices for regional scalability and operational excellence.
• Monitor industry best practices, emerging technologies, market developments, and vendor trends across Southeast Asia to maintain competitiveness, innovation, and strategic positioning.
• Contribute to enhancing contract and vendor management capabilities as the business expands regionally.

CANDIDATE REQUIREMENTS:

• Bachelor’s degree in Business Administration, Quantity Surveying, Supply Chain Management, or a related field; advanced degree preferred.
• At least 5 years’ experience in contract and vendor management in data centers or a related industry.
• Knowledge of data center operations, maintenance requirements, and industry standards.
• Procurement, supply chain, or contract management certifications (e.g., CPM, CSCP, or equivalent) preferred.
• Excellent verbal and written communication skills with vendors and internal stakeholders.
• Strong organizational and project management skills for managing multiple contracts and vendors.
• Willingness to travel across Southeast Asia for vendor relationship management and contract negotiations as needed.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.