Datacentre Operations Cluster Manager
# Datacentre Operations Cluster Manager **Amazon Corporate Services Pty Ltd** · Melbourne, Victoria, AUS · `On-site` · `full-time` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Amazon* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Operations, IT, & Support Engineering]` `[Data Center Operations]` --- ### About the Role Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. The successful candidate will have experience managing managers and teams with varying IT & management skill sets; current IT support and operations across a range of technologies and in-depth technical knowledge; creating, tracking and controlling budgets; leaning and streamlining current processes for maximum efficiency; strategic planning through use of funnel metrics; mentoring people at all levels; sponsoring and delivering large projects and proposing technical solutions to complicated problems. This position requires a candidate with the proven IT Technical ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. - Lead and supervise a team of DCO Managers and employees within data centres. - Overall safety, quality, performance and customer experience across multiple shifts. - Carry out supervisory responsibilities in accordance with the organisation’s policies and procedures. - Accountability for meeting and exceeding operational goals. - Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. - Mentor, train and develop both peers and direct reports for career progression. - Oversee team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective - Write and deliver annual performance reviews to staff. - Develop, improve, and share operational best practices across the Cluster. - Coordinate daily with a multitude of third party vendors ensuring adherence to contracted SLAs. - Effectively and efficiently manage the operations budget and expenditures. - Lead on the resolution of major incidents. - Coordinate daily with multiple third party vendors, ensuring adherence to contracted SLAs - Effectively and efficiently manage the operations budget and expenditures - With reference to wider corporate standards, produce, review and maintain all DCO policies and procedures for each site. Key job responsibilities - Ensure that DCO function within the region innovates, obsesses over customer service and operates in a safe, secure and efficient manner. - Report into and deputises as needed for the Cluster Leader. - Makes decisions which enable the business objectives and own those decisions through to end of life. - Valid and active driver's license - 10+ years of people leadership experience - Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product - Excellent written and verbal communications skills.
- Operations, IT, & Support Engineering
- Data Center Operations
Наблюдалась 2026-09-15, впервые 2026-09-15, источник — Amazon.