Data Quality Analyst

Summary

The Data Quality Analyst is responsible for maintaining the accuracy, integrity, and completeness of case management data within the Probation Automated Case Tracking System (PACTS360). The position analyzes database information to identify and correct data errors and deficiencies, generates and reviews statistical reports, and supports compliance with national and district reporting requirements. The incumbent serves as a resource for PACTS360 system updates, data entry procedures, and more.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

• Extract and analyze information from databases and identify data entry errors and data deficiencies. Maintain accuracy and completeness of official case records and user log errors.
• Make data entry corrections. Advise supervisor/manager when input errors are found or information is missing and recommend corrective action, including recommendations for revising data entry procedures.
• Work with users to explain the causes of errors and actions necessary to prevent reoccurrence.
• Generate and analyze statistical reports on a reoccurring basis. Assist with developing and customizing reports to fit district needs. Prepare and submit statistical data to the Administrative Office (AO) as required and in accordance with policy.
• Assist in determining what information can be purged or archived from database.
• Remain current and knowledgeable of all Probation Automated Case Tracking System (PACTS360) national updates and new generations provided by the AO. Provide PACTS360 training to staff who perform data entry or use PACTS360.
• Act as the point of contact with outside agencies to resolve data discrepancies, verify case information, and ensure appropriate workload credit.
• Manage DQA inbox and maintain Court calendars.
• Perform office reception, answering telephones, typing, and filing.
• Occasional travel, as needed.

Requirements

Conditions of employment

• Must be a U.S. citizen or a lawful permanent resident with authorization to work in the United States who is currently seeking U.S. citizenship or intending to become a U.S. citizen immediately after meeting the eligibility requirements.
• The United States District Court requires employees to adhere to the Code of Conduct for Judicial Employees.
• Judiciary employees serve under excepted appointments and are considered "at-will".
• As a condition of employment, selected candidate is subject to an FBI background check.
• Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit.

Qualifications

MINIMUM QUALIFICATIONS

Applicant must possess high school diploma or equivalent and two years of general experience, plus one year of specialized experience.

Specialized Experience: Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Educational Substitution: Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be substituted for specialized experience because operational court support positions require hands-on experience to be credited as specialized experience.

PREFERRED QUALIFICATIONS

• Associate degree or above from an accredited institution in a field of academic study such as business administration, information systems, criminal justice, or related field.
• Experience with case management tracking, database queries, and report-writing tools.
• Familiarity with data validation, auditing, and quality assurance methods.
• Demonstrated computer skills (Windows, Microsoft, and Adobe environment).

Education

Applicant must possess high school diploma. Prefer an Associate degree or above from an accredited institution in a field of academic study such as business administration, information systems, criminal justice, or related field.

Additional information

• This office provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application or interviewing process, please notify local human resources in the e-mail sent with your application packet. The decision on granting reasonable accommodation will be made on a case-by-case basis.
• The U.S. Probation and Pretrial Services Office reserves the right to amend or withdraw any announcement without written notice to applicants. More than one position may be filled from this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Pay is only part of the generous total compensation package you receive while working for the Federal Judiciary. Employees also receive:

• Thirteen (13) days of vacation for the first three years (which increases with tenure), 13 days of sick leave, 11 paid holidays.
• Retirement benefits, pension plan, and Thrift Savings Plan (TSP) including a government match of up to 5%.
• Optional benefits include health and life insurance (if carried for five years prior to retirement, health and life insurance may be carried for life), dental and vision insurance, long-term care insurance, a Flexible Benefits Program which includes health, dependent care, free parking, and an in-house fitness facility.
• Also included is the Federal Occupational Health (FOH)/Employee Assistance Programs (EAP).
• Virtual and in person training opportunities are available.
• Student loan forgiveness is available to qualified individuals, pursuant to the Public Service Loan Forgiveness (PSLF) program.

Review our benefits: https://www.uscourts.gov/careers/benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be evaluated based how well they meet the education and experience qualifications and on application submissions. See full job posting for additional information by visiting www.wiep.uscourts.gov/careers.

Required Documents

• Cover letter. Include a narrative explaining how your skills and experience align with the Representative Duties and Preferred Qualifications of the position.
• Federal Judicial Branch Application for Employment - AO 78 . Save the document upon opening.
• Resume. Include two professional and one personal reference.
• Performance evaluations. Two most recent performance evals. If not available, please address in cover letter.

See 'How to Apply' for instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applications received by November 20, 2026, will be given priority consideration.

Applicants must email ALL required information in one/single pdf to: Jobs_wiep@wiep.uscourts.gov

• Cover letter. Include a narrative explaining how your skills and experience align with the Representative Duties and Preferred Qualifications of the position.
• Federal Judicial Branch Application for Employment - AO 78 . Save the document upon opening.
• Resume. Include two professional and one personal reference.
• Performance evaluations. Two most recent performance evals. If not available, please address in cover letter.

Agency contact information

Human Resources

Email

Jobs_wiep@wiep.uscourts.gov

Address

US Probation and Pretrial Services, Eastern District of Wisconsin

517 E. Wisconsin Avenue, Room 001

Milwaukee, WI 53202

US

Next steps

The U.S. Probation and Pretrial Services Office will communicate with those individuals who will be invited for testing and personal interviews. If you are a candidate invited for interview, you will be asked to provide an unofficial transcript of any degrees stated on your application. Interviews will take place in Milwaukee. Unfortunately, the Court is unable to reimburse candidates for interview or relocation expenses.

Overview

Accepting applications

Location

1 vacancy in the following location:

Milwaukee, WI

No matching locations found.

Work site options

Telework eligible

No

Remote job

No

Relocation expenses reimbursed

No

Salary

$51,621 - $83,940 per year

Salary commensurate with experience.

Pay scale & grade

CL 25

Promotion potential

25

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Full-time

Travel Required

Occasional travel - You may be expected to travel for this position.

Appointment type

Permanent

Occupations and job series

• 0301 Miscellaneous Administration And Program

Supervisory status

No

Federal service type

This job is in the Excepted Service

Represented by a union

No

Drug test

No

Security clearance

Sensitive Compartmented Information

Financial disclosure required

No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number

27-02

Control number

890960600