Data Network L1 Engineer (MPLS / SD-WAN)
# Data Network L1 Engineer (MPLS / SD-WAN) **Mindstream** · Doha · `On-site` 🕒 **Статус:** *Опубликовано: 26 дней назад* · *Источник: Indeed* --- ### About the Role Responsibilities: - Monitor network health 24x7 using NMS/EMS tools to identify Internet, MPLS, VPN, and SD-WAN alerts. - Classify alarms by severity and service impact, logging detailed incidents in the ticketing system. - Perform first-level diagnostics including ping, traceroute, interface status, and bandwidth utilization checks. - Determine the root cause category of issues, distinguishing between ISP, access, or hardware faults. - Escalate complex incidents to L2 support, OEMs, ISPs, or field teams per the escalation matrix. - Provide regular updates to stakeholders and participate in support bridge calls during network outages. Requirements: - Strong foundational knowledge of TCP/IP, routing, switching, MPLS, and SD-WAN. - Proficiency with network monitoring tools, ticketing systems, and CLI diagnostics. - Ability to work in a 24x7 shift environment to support continuous network operations. - Excellent communication skills for documenting shift handovers and coordinating with external vendors. - Commitment to adhering to SLAs and following established SOPs for compliance. Experience: 0-3 years Education: Graduate/B.Tech/Diploma in Electronics, IT, or Telecom Location: Doha, Qatar Apply through Mind Stream Email: careers@mind-stream.net WhatsApp: +974 30107270 Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-08-20, источник — Indeed.