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Data Centre Operations Manager

EquinixLD14 London

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary We’re looking for a strong, influential leader to take ownership of operations at LD14, our newest data center on the Slough campus. This is a leadership role requiring someone who can set high standards, inspire technical teams, and bring people with them on the journey to ensure operational excellence.

LD14 is a purpose-built, five-storey International Data Centre in the Slough Trading Estate. Opening in 2027 alongside our established Slough sites, LD14 is designed to support high-density workloads, cloud connectivity, and mission-critical financial infrastructure. Sustainability is built in, including the ability to supply waste heat for district heating in the local community. This is a rare opportunity to lead a new site from commissioning through to steady-state operations, and to shape its team, culture, and ways of working from day one.

This is not an IT management role . Instead, we’re seeking someone with a background in engineering, technical operations, or facilities leadership. While data center experience is an advantage, we also welcome candidates from telecommunications, infrastructure, and other mission-critical technical environments. You will have been accountable for running an operation, responsible for the delivery outcomes, operating costs, and the complexities of engaging with multiple stakeholders

Responsibilities Leadership & People Management

  • Lead, inspire, and develop teams of experienced technical professionals and/or subordinate managers
  • Foster a culture of safety, accountability, and continuous improvement
  • Oversee full people management responsibilities, including hiring, coaching, development, and performance reviews
  • Act as a visible, hands-on leader who sets the tone and brings others along on the journey

Operational Management

  • Define and deliver on operational objectives, policies, and procedures to ensure site performance meets or exceeds Equinix standards
  • Drive operational efficiency, reliability, and safety across the site
  • Manage budgets, cost controls, and resource planning effectively
  • Partner closely with senior stakeholders on site capacity planning and infrastructure strategy

Project & Infrastructure Oversight

  • Plan and deliver site infrastructure projects on time, within scope, and on budget
  • Oversee technical maintenance, system upgrades, and facility expansions
  • Collaborate with engineering and design teams during new facility handovers

Vendor & Performance Management

  • Ensure vendors consistently deliver to agreed KPIs and SLAs
  • Build strong supplier relationships and drive continuous improvement initiatives

Incident & Risk Management

  • Act as the senior incident lead during critical events, coordinating teams and ensuring timely resolution
  • Lead root cause analysis and ensure corrective actions are implemented quickly
  • Oversee compliance, MOP approvals, and testing protocols to ensure operational resilience

Qualifications

  • Proven leadership in technical operations within complex, high-availability environments (data centers, telco, engineering, or large-scale infrastructure)
  • Experience leading and developing technical or multi-disciplinary teams
  • Strong background in engineering, facilities management, or mission-critical operations
  • Track record of raising performance standards and delivering operational excellence
  • Comfortable managing budgets, technical projects, and senior stakeholder relationships
  • Long term relevant experience or equivalent progressive leadership roles

The Ideal Candidate We’re looking for someone who can:

  • Inspire and influence — lead people, not just manage them
  • Raise the bar — set ambitious standards for safety, quality, and performance
  • Be technically credible — engage confidently with engineers, vendors, and technical teams
  • Thrive under pressure — operate effectively in mission-critical, high-availability environments

And has:

  • Leadership experience — must have managed more than 10 direct reports
  • New site experience — ideally a strong understanding of opening a new site, as this role will support the launch of LD14, our newest site
  • Senior-level influence — has worked with budgets and stakeholders at a senior level
  • A positive mindset — brings energy, resilience, and a can-do attitude to the team

Why Should You Apply?

  • Competitive Salary: Attractive compensation package
  • 25 days of holiday plus bank holidays, with the option to purchase additional days (pro rata for shift positions)
  • Comprehensive Insurance & Health Benefits: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage, and Gymflex Membership
  • Investment Opportunities: Employee Stock Purchase Plan and Company Pension Plan
  • Travel Benefits: Cycle to Work Scheme and Annual Season Ticket Loan
  • Career Growth: Excellent opportunities for growth and advancement within the company

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

We use artificial intelligence in our hiring process. Learn more here .

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