D365 ERP F&O Functional Resource
# D365 ERP F&O Functional Resource **Metazyber Technologies** · Doha · `On-site` 🕒 **Статус:** *Опубликовано: 9 дней назад* · *Источник: Indeed* --- ### About the Role Key accountabilities and Responsibilities - Microsoft Dynamics 365 Finance and Operations (D365 F&O) Functional consultant. - Microsoft Dynamics 365 Finance and Operations (D365 F&O) module user support and user training. - As a D365 F&O functional consultant, you will work closely with both PM and Vendor to define requirements, perform fit gap analysis, define, and document business processes, and train and support business users. - You will be working with our business users’ team and stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology in F&O project implementations. Responsibilities: - Resource will be reporting to PM and will be responsible to execute any tasks given by PM. - Support to internal and external users for all IT application. Primarily for Microsoft D-365 ERP - Resource should be capable of doing Techno-functional tasks for mainly Finance and Procurement modules additional HR modules added advantage. - Resources should be working from 8:00am to 4:00pm, Qatar time or shift given by IT manager. - Provide onsite English techno functional support to users - internal and external. - Utilize ticketing system. - Create ticket in case user report by Email/Walk-in. - Update detailed resolution for each ticket. - Update root cause for each ticket - Build the needed Knowledgebase. - Implement minor changes in the system. - Need to work closely with IT team & business team. - Eliminate repeated incidents resulting from any customization by applying appropriate bug fixes/enhancement to the application. - Proactively detects and resolves incidents and problems. - Simplify the management of the underlying heterogeneous IT environment. - Setup knowledge base for frequently asked questions. - Interact with Technology Vendor and Level 3 Support team for providing necessary problem details. - Quality testing, Integration testing and deployment for tickets closed by L3. - Ensure that Support Services are delivered in a consistent and secure manner. - Conduct causes analysis for the repeated incident to prevent it from recurring. - Control changes in the production environment to minimize the impact on the IT services. - Achieve complete Configuration Management Database for in scope services. - Support in performing capacity management of the underlying environment for in scope services. - Provide end-user training and end-user support throughout the implementation. - Utilize ERP implementation standards and tools/documents. - Participating in and lead workshops uncovering requirements to efficiently implement D365 F&O - Work collaboratively with a team encompassing many different backgrounds and experience levels. - Manage and document business and system processes making use of Microsoft cloud- based tools including Lifecycle Services and Azure Dev Ops - Ability to learn and stay current with Microsoft technology to enhance the client experience with new and upcoming features. - Provide daily user support and troubleshooting of issues. - Must be able to QA test, implementation work & development work and to ensure business requirements are met. - Create and develop design specifications including gap/fit analysis documentation. - If required design, test, and implement customizations. - Configure Dynamics 365 environment to meet client requirements. Basic qualifications: - At least 1 full life cycle successful implementation of Dynamics 365 for Finance and Operations - 2 or more years of successful Dynamics 365 for Finance and Operations implementation experience and ability to demonstrate a strong working knowledge of ERP systems and implementation processes. - Total Minimum 4+ years of implementation experience using Microsoft D365 F&O and / or previous versions of Dynamics AX. - Experience working within medium to large public enterprises. - Worked on Agile development methodologies or having knowledge. - Understanding of multiple ERP - Procurement and Finance Modules - Accounts Receivable (AR), Accounts Payable (AP), General Leger (GL), Procure to Pay, Procurement and Sourcing, Business Intelligence and Reporting, Project Management and Accounting, Inventory, - Desire to learn, grow, and exceed internal and client expectations. Preferred qualifications: - Bachelors or master’s degree in accounting, Business / Computer Science / Information Systems / Engineering - Minimum of two Microsoft Finance & Procurement D365 F&O certifications (Not Mandatory) - Demonstrate ability to take initiative and contribute to the various teams to improve methodology. At least 4-6 years of experience D365 Application Question(s): - Have you completed at least 1 full end-to-end lifecycle implementation of Dynamics 365 Finance & Operations (D365 F&O)? - Are you comfortable providing direct end-user techno-functional support (via ticketing systems, email, and walk-ins), conducting root cause analysis, and QA testing bug fixes delivered by L3 vendors? - What is your Salary expectation and Notice period to join? Experience: - D365 : 4 years (Preferred) Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-05, источник — Indeed.