Customer Support Specialist (Extra Services Team)
# Customer Support Specialist (Extra Services Team) **RateHawk** · Kazakhstan · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `€600 – €750` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Support-Specialist]` `[Travel-Support-Specialist]` `[Customer-Service]` `[Travel-Customer-Service]` `[Support-Specialist]` `[Service-Support-Specialist]` `[Customer-Service-Associate]` `[Customer-Specialist]` `[User-Support-Specialist]` `[Customer-Support]` --- ### About the Role Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk , we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Extra Services Team) to help us keep our clients happy and our operations smooth. Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you! Requirements What You’ll Do: - Rapidly and effectively resolve client issues: Manage booking modifications, cancellations, and additional services requests; - Advise clients: Provide expert advice on bookings and our products. - Communicate: Engage with suppliers, hotels, and clients via email and phone. - Work with systems: Utilize CRM systems and our internal databases efficiently. What We’re Looking For: - English Proficiency: Upper Intermediate level (both spoken and written). - Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. - Quick Learner: Ability to learn quickly and stay results-focused. - Tech Requirements: A functioning computer and microphone. - Travel Knowledge: Understanding of the travel business and booking systems is an advantage! Benefits What We Offer: - Remote Work: Work from the comfort of your home - Great Team: Join a young and active team of super specialists - Flexible Schedule: 2 days-on after 2-days off from 9 a.m. to 9 p.m. GMT+3 - Competitive Salary: Earn a base salary of 600 EUR gross + up to 150 EUR gross bonus based on KPI - Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills - Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend - Perks: Enjoy corporate discounts on hotels and other services The Process: - Application and Assessment: You'll receive an assessment link when you apply. If there's a match, you'll be invited to an interview with our HR. - Meeting with HR: A friendly chat with our HR team. - One minute Internet Speed Test: Just to make sure you’re all set for remote work. - Interview results and offer! Learn more about our data protection practices in our Privacy Policy: If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together! Originally posted on Himalayas
- Customer-Support-Specialist
- Travel-Support-Specialist
- Customer-Service
- Travel-Customer-Service
- Support-Specialist
- Service-Support-Specialist
- Customer-Service-Associate
- Customer-Specialist
- User-Support-Specialist
- Customer-Support
Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).