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Customer Success Manager- US Clients

Hudson Manpower · Удалённо · United States

# Customer Success Manager- US Clients **Hudson Manpower** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Success-Management]` `[Client-Success]` `[Account-Management]` `[Client-Services]` `[Sales]` `[Customer-Success-Manager]` `[Customer-Success-Account-Manager]` `[Customer-Success-USA]` `[Client-Success-Relationship-Manager]` `[USA-Client-Service-Manager]` `[Customer-Success-Partner]` `[Customer-Success]` --- ### About the Role We are looking for a confident and client-focused Customer Success & Product Demo Specialist to handle client onboarding, product demonstrations, relationship management, and post-sales support for our U.S.-based clients. The ideal candidate should be comfortable speaking with international clients, explaining workflows clearly, conducting live demos, and ensuring a smooth customer experience from onboarding to ongoing support. Key Responsibilities: - Conduct live product demonstrations for prospective clients - Explain workflows, processes, and service offerings clearly • Assist in onboarding new clients - Coordinate between clients and internal operations teams - Handle customer queries and provide timely resolutions - Maintain strong client relationships through regular follow-ups - Support sales and business development teams during client discussions - Track customer feedback and improve customer experience - Ensure high customer satisfaction and retention - Prepare reports, updates, and follow-up documentation Requirements - Excellent spoken and written English communication - Strong presentation and demo-handling skills - Comfortable handling U.S.-based clients over calls and video meetings - Experience in Customer Success, Client Servicing, Demo Calling, or Account Management preferred - Confident personality with strong interpersonal skills - Comfortable working in U.S. shift timings - CRM or client management tool experience preferred - Ability to explain processes in a simple and professional manner - Accounting/bookkeeping industry experience is a plus Highlights Conduct client demos, onboarding, and customer success operations for U.S.-based accounting clients. Originally posted on Himalayas

Наблюдалась 2026-10-01, впервые 2026-10-01, источник — Himalayas (JSON API).

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