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Customer Success Manager

Cycle Financing Corporation · Ortigas

# Customer Success Manager **Cycle Financing Corporation** · Ortigas · `On-site` 🕒 **Статус:** *Опубликовано: 9 дней назад* · *Источник: Indeed* --- ### About the Role Job Description: - Strengthen customer relationships and improve customer retention. - Build long-term brand loyalty through customer engagement initiatives. - Monitor customer behavior, feedback, and satisfaction to enhance the customer experience. - Collaborate with internal teams to ensure a seamless and consistent customer journey. - Track customer health metrics and implement programs that increase customer loyalty and advocacy. Qualification: - Bachelor's Degree in Business Administration, Marketing, Management, or a related field (Master's Degree is an advantage). - Required 3-5 years of Experience in customer relations, brand management or similar roles, preferably in Financial services or other high-trust consumers industries - Customer Behavior Analysis & Insight-driven decision making - Campaign execution and strategic thinking, social listening and CRM platform proficiency - Cross-functional collaboration, strong written and verbal communication - Relationship and trust Management, Customer centric mindset and people skills Benefits: - Company Christmas gift - Company events - Opportunities for promotion - Paid training - Promotion to permanent employee Work Location: In person

Наблюдалась 2026-09-30, впервые 2026-09-21, источник — Indeed.

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