Customer Success Executive
# Customer Success Executive **YYC GST Consultants Sdn Bhd** · Sri Petaling · `On-site` 🕒 **Статус:** *Опубликовано: 11 дней назад* · *Источник: Indeed* --- ### About the Role Job Responsibilities: 1. Customer Onboarding Guide new customers through the onboarding process and welcome calls to ensure a smooth and positive experience. Provide product orientation to help customers maximize the value of our offerings. 2. Account Management Proactively monitor customer accounts to identify potential issues and address them promptly. Invite satisfied customers to promotional activities and events on a monthly basis. Develop a deep understanding of our products/services and keep customers updated on new features and enhancements. 3. Customer Retention Work towards customer retention and upsell opportunities by understanding customer goals and aligning our solutions with their objectives. Job Requirements: Fresh graduates are encouraged to apply. SPM/STPM/Diploma/Degree holders with at least 1 year of working experience preferred. Good interpersonal and communication skills. Disciplined, positive attitude, outgoing personality, and ability to multitask. Strong analytical thinking and attention to detail to ensure clients achieve desired results. Own transport is required as the role involves site visits to client locations. Languages required: English, Bahasa Malaysia, and Mandarin (proficiency in Mandarin is essential for communicating with Mandarin-speaking clients). Pay: RM3,000.00 - RM4,000.00 per month Benefits: Maternity leave Opportunities for promotion Parental leave Professional development Application Question(s): What's your expected monthly basic salary? Experience: Customer Success Executive: 1 year (Required) Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-04, источник — Indeed.