Customer Solutions Arc I
# Customer Solutions Arc I **Realpage** · United States · `Remote` · `Other` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `$56,100 – $95,500` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Solutions-Architect]` `[Solutions-Architect]` `[Technical-Account-Manager]` `[Customer-Success-Manager]` `[Account-Manager]` `[Customer-Solutions]` `[Customer-Solutions-Specialist]` `[Customer-Solutions-Agent]` --- ### About the Role Overview As a Customer Solution Architect, you will work with customers, and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn’t afraid of a spreadsheet, and thrives on taking ownership and driving success. Responsibilities - Attentively listen to customers and leverage strong analysis/critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up/follow-through - Comfortably navigate complex organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C-Suite, adjusting the message to fit the audience - Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices - Independently set and manage customer expectations that enhance the customer experience and mitigate potential risk - Partner with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage - Work cooperatively with others across the organization to achieve shared objectives Qualifications REQUIRED KNOWLEDGE/SKILLS/ABILITIES - Customer-facing professional fluent with multifamily real estate technologies with a minimum of 2 years of experience in account management/support, product management/development, end-user communication - Bachelor’s degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study - Demonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI - Strong understanding of property management is required at both the corporate and property level - Ability to navigate people and data to find answers; strong persuasion skills/ability to overcome objections from a wide variety of personalities internally and externally - Goal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm to enable empowered customers and partners - Proficient in Microsoft Office Suite (specifically Word, Excel, PowerPoint) and Customer Relationship Management (CRM) software such as Salesforce - Ability to travel up to 20% PREFERED KNOWLEDGE/SKILLS/ABILITIES - Proficient understanding of the multifamily industry and Affordable Housing programs - Prior experience with RealPage OneSite Leasing & Rents and/or On-Site Manager, and Document Management is preferred - 1-3 years of experience as a Systems Administrator or related experience resulting in a deep understanding of RealPage solutions and third-party integrations - Project management experience/ability to lead business discovery workshops - Technical writing acumen and ability to author custom statements of work - Understanding of development life cycle, SQL queries, and ability to architect complex technical solutions - Experience planning, managing, and performing integration design, testing, and deployment SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: - Health, dental, and vision insurance. - Retirement savings plan with company match. - Paid time off and holidays. - Professional development opportunities. Pay Range USD $56,100.00 - USD $95,500.00 /Yr. Originally posted on Himalayas
- Customer-Solutions-Architect
- Solutions-Architect
- Technical-Account-Manager
- Customer-Success-Manager
- Account-Manager
- Customer-Solutions
- Customer-Solutions-Specialist
- Customer-Solutions-Agent
Наблюдалась 2026-10-10, впервые 2026-10-10, источник — Himalayas (JSON API).