Customer Service Specialist
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. Help deliver the world class service MCC is known for Our Customer Service team plays a critical role in supporting our customers, coordinating their orders, and ensuring they receive the information they need quickly, accurately, and professionally. You’ll work closely with multiple departments, develop deep product and customer knowledge, and help keep our operations running smoothly. If you enjoy solving problems, staying organized, and creating positive experiences for others, this is an opportunity to build a strong career in a growing, high tech manufacturing environment. ⭐ What You’ll Do Deliver Outstanding Customer Service Serve as the primary point of contact for assigned customers, ensuring they receive accurate, timely information about their purchase orders and shipments. Manage each order from entry through shipment, partnering closely with internal teams to ensure everything moves through the process smoothly. Investigate customer needs and look beyond the immediate question to understand the bigger picture and provide the best possible solution. Communicate proactively—providing updates, resolving issues quickly, and helping customers anticipate next steps. Develop a strong understanding of MCC’s products, manufacturing processes, systems, and service model. Support Collaboration Across the Plant Work closely with Operations, Planning, Quality, Sales, and other teams to keep orders on track and customers informed. Contribute to a positive team environment and assist teammates as needed to meet plant goals. Recognize differing perspectives and adapt your communication and approach to support productive teamwork. ⭐ Key Performance Expectations Accuracy: Correct and complete entry of orders and releases. Volume: Efficient processing of order volumes within expected timelines. Timeliness: Prompt execution of all order and release activities to ensure customer expectations are met. Language: English/Portuguese fluency Required Systems Protheus ERP Intranet Systems i4S System Benefits Medical Plan Dental Plan Meals on Site Transportation Allowance Birthday Day Off Christmas Bonus Annual Vacation Job Stability Growth Opportunity #LI-SV1 #APPCAST Por mais de um século, a Multi-Color Corporation (MCC) cria marcas premium para as marcas mais icônicas e reconhecidas do mundo. Nossos selos elevam as conexões emocionais com os consumidores e ajudam as marcas a se destacarem em mercados competitivos. Honrando nossa rica história como líder de mercado, focamos no futuro desenvolvendo soluções sustentáveis de embalagens e inovações orientadas pelo consumidor. A MCC combina alcance global com o toque personalizado do serviço local por meio de nossa rede de instalações em 25+ países. Mais de 12.000 colegas se unem para tornar nosso trabalho líder do setor possível e dar vida às nossas Verdadeiras Cores. Junte-se a nós no MCC, onde todo produto é rotulado com cuidado. Saiba mais em www.mcclabel.com. Se você precisar de ajuda ou de uma adaptação para se candidatar, por favor, entre em contato com nosso Departamento de Recursos Humanos no recruiting@mcclabel.com. A Multi-Color está comprometida em oferecer igualdade de oportunidades de emprego e proíbe discriminação com base em raça, cor, religião, sexo, origem nacional, idade, deficiência, status de veterano ou qualquer outra característica protegida pela legislação aplicável.
Наблюдалась 2026-09-15, впервые 2026-09-01, найдена на 3 площадках, источник — Indeed.