Customer Service Specialist
# Customer Service Specialist **DaMar Staffing Solutions** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `$35,000 – $40,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Member-Services-Specialist]` `[Community-Health-Workers]` `[Health-Services-Coordinator]` `[Patient-Services-Representative]` `[Customer-Specialist]` `[Customer-Support-Specialist]` `[Customer-Contact-Specialist]` `[Customer-Experience-Specialist]` `[Customer-Relations-Specialist]` `[Customer-Satisfaction-Specialist]` `[Client-Services-Specialist]` `[Customer-Service-Professional]` `[Customer-Solutions-Specialist]` --- ### About the Role This is a remote position. Job Summary – The customer service specialist is responsible for supporting Community Health Workers (CHWs) with administrative functions, including inbound/outbound calls to members with the goal of updating member information and scheduling an onsite visit with CHWs. Must become an expert scheduler and provide a stellar member experience. Job Duties - Making outbound calls to identified members to schedule at home visits, ensure the members have necessary information regarding their profile and clear on what to expect upon CHW arrival. - Validate that member insurance is active in addition to updating address, phone number and other information as necessary. - Maintain knowledge base of resources available within the community in your geographic area you serve. - Participate in special administrative projects in order to support the team. - Report updates verbally and in written form to team. - A desire to create a one-of-a-kind member experience and drive to be part of building something new - Other duties as assigned Job Qualifications - College degree preferred but not required - Minimum of three (3) years of experience in either a volunteer or paid position working in community setting with at risk populations providing a coordinator of services is a must - Exceptional communication and interpersonal skills. - Must be able to prioritize and meet deadlines, detail oriented and exercise good judgement. - Above average organizational skills, good listener, and team player. - Must be comfortable dealing with individuals from different cultural backgrounds. - Above average computer skills specifically Microsoft Office Suite and learning new databases. - Positive and encouraging personality. - Reliable, trustworthy, and committed to team’s success. - Able to thrive in a high-volume, deadline driven work environment - Hours: TBD - Starting pay: $35,000 to $40,000 plus discretionary incentives Originally posted on Himalayas
- Customer-Service
- Member-Services-Specialist
- Community-Health-Workers
- Health-Services-Coordinator
- Patient-Services-Representative
- Customer-Specialist
- Customer-Support-Specialist
- Customer-Contact-Specialist
- Customer-Experience-Specialist
- Customer-Relations-Specialist
- Customer-Satisfaction-Specialist
- Client-Services-Specialist
- Customer-Service-Professional
- Customer-Solutions-Specialist
Наблюдалась 2026-10-09, впервые 2026-10-09, источник — Himalayas (JSON API).