Customer Service Representative – White-Glove Concierge (T)
# Customer Service Representative – White-Glove Concierge (T) **Entrepreneur Cooperative** · El Salvador · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `$1,200 – $1,200` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Concierge-Services]` `[Customer-Service]` `[Hospitality]` `[Client-Services]` `[White-Glove-Service]` `[High-End-Customer-Service-Representative]` `[Customer-Service-Concierge]` `[Senior-Bilingual-Concierge-Representative]` `[Guest-Services-Representative]` `[Travel-Customer-Service-Representative]` `[Guest-Services-Agent]` `[Senior-Spanish-Customer-Service-Concierge]` `[Senior-Bilingual-Hospitality-Customer-Service-Representative]` --- ### About the Role ★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Customer Service Representative – White-Glove Concierge (T) Location: Remote Employment Type: Full-Time Compensation: $1,200 USD/month Job Overview We are seeking polished, proactive, and highly professional Customer Service Representatives to deliver a white-glove, concierge-level experience to a high-end U.S.-based membership clientele. This is not a traditional customer service role. It requires strong communication skills, emotional intelligence, attention to detail, and the ability to anticipate client needs while maintaining composure in a fast-paced environment. You will play a critical role in delivering a premium customer experience that reflects the highest standards of service and professionalism. About the Role You will be part of a high-performing global team supporting a luxury brand with multiple locations. The role involves managing customer interactions across multiple channels while ensuring accuracy, speed, and a consistently elevated service experience. This position is ideal for candidates with experience in hospitality, concierge services, reservations, or high-touch customer support environments . Key Responsibilities - Provide fast, articulate, and emotionally intelligent service via phone, text, and email - Assist clients with time-sensitive reservations and scheduling - Handle high volumes of requests while maintaining accuracy and professionalism - Anticipate customer needs and proactively provide solutions - Maintain clear and professional communication across all interactions - Collaborate with cross-functional teams across different time zones - Uphold high standards of service, consistency, and brand representation Working Schedule - Full-time position (40 hours per week) - Operating hours: - Monday to Friday: 8:00 AM – 10:00 PM - Saturday: 8:00 AM – 9:00 PM - Sunday & Tuesday: 9:00 AM – 5:00 PM - Final schedule will be assigned based on business needs Requirements - 2+ years of experience in customer service, hospitality, concierge, or client-facing roles - Experience supporting high-end or demanding clients is highly preferred - Fluent English (C1 level or higher, written and spoken) - Strong communication skills and ability to remain calm under pressure - Ability to multitask and manage multiple conversations simultaneously - Strong attention to detail and problem-solving skills - Comfortable working independently in a remote environment - Proficiency with Microsoft Office, CRM systems, and communication tools (e.g., Slack) - Typing speed of at least 60 words per minute Preferred Qualifications - Background in hospitality, reservations, or operations - Experience working with U.S.-based clients - Experience in fast-paced, high-performance environments What We’re Looking For - Highly professional and polished communication style - Strong emotional intelligence and customer empathy - Proactive mindset with the ability to anticipate needs - Detail-oriented and highly organized - Team player with a collaborative attitude Compensation & Benefits - Base Salary: $1,200 USD/month - Remote work with a global team - Paid Time Off after 60 days of active service - Health insurance provided through Deel - Growth opportunities within a high-performance organization Important Notes - This is a high-touch, customer-facing role requiring consistent professionalism - Candidates must be comfortable handling high volumes of interactions - Strong communication and responsiveness are critical for success This is a remote/telecommute position. Originally posted on Himalayas
- Concierge-Services
- Customer-Service
- Hospitality
- Client-Services
- White-Glove-Service
- High-End-Customer-Service-Representative
- Customer-Service-Concierge
- Senior-Bilingual-Concierge-Representative
- Guest-Services-Representative
- Travel-Customer-Service-Representative
- Guest-Services-Agent
- Senior-Spanish-Customer-Service-Concierge
- Senior-Bilingual-Hospitality-Customer-Service-Representative
Наблюдалась 2026-10-07, впервые 2026-10-07, источник — Himalayas (JSON API).