Customer Service Representative (REMOTE US Position)
# Customer Service Representative (REMOTE US Position) **ZYWIE INC** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Bilingual-Customer-Service-Representative]` `[Call-Center-Representative]` `[Patient-Services-Representative]` `[Remote-Customer-Service-Representative]` --- ### About the Role CUSTOMER SERVICE REPRESENTATIVE Location: Johns Creek, GA or Remote USA Job Type: Full-time (40 hours) Schedule: Monday–Friday, 11:30 AM – 8:00 PM ET Training Schedule (First 30 Days): Monday–Friday, 8:00 AM – 4:30 PM ET About Us Position Overview We are seeking a professional and detail-oriented Customer Service Representativeto serve as the primary point of contact for patients and medical providers. This role is responsible for delivering exceptional service by addressing inquiries, resolving concerns, and ensuring a positive customer experience. Key Responsibilities - Respond to patient and provider inquiries via phone, email, and text in a timely and professional manner. - Provide accurate and thorough information regarding products and services. - Resolve concerns efficiently while maintaining a high level of professionalism. - Maintain and update patient records with accuracy and attention to detail. - Collaborate with internal teams to ensure customer needs are met. - Adhere to company policies, procedures, and service standards. - Perform additional duties as assigned. Qualifications - High school diploma or equivalent preferred. - Bilingual (English/Spanish) preferred. - Prior experience in customer service or a related field preferred. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to manage multiple tasks in a fast-paced environment. - Ability to handle sensitive situations with professionalism and discretion. Core Competencies - Customer Service: Demonstrates responsiveness, professionalism, and a commitment to customer satisfaction. - Teamwork: Collaborates effectively and contributes to a positive team environment. - Professionalism: Maintains composure under pressure and communicates with respect. - Quality: Ensures accuracy and continuously seeks opportunities for improvement. Work Environment - Regularly required to sit, stand, and walk. - Frequent use of computer systems and screens. - Frequent use of hands and fingers for data entry. - Regular communication via phone and computer. Benefits - Health, dental, and vision insurance - 401(k) plan - Life insurance - Paid time off and company holidays - Opportunities for professional growth and development Originally posted on Himalayas
- Customer-Service
- Bilingual-Customer-Service-Representative
- Call-Center-Representative
- Patient-Services-Representative
- Remote-Customer-Service-Representative
Наблюдалась 2026-10-10, впервые 2026-10-09, источник — Himalayas (JSON API).