Customer Service Representative (Real Estate | Property Management | CRM)
# Customer Service Representative (Real Estate | Property Management | CRM) **ACCPRO INTERNATIONAL** · Marikina · `On-site` 🕒 **Статус:** *Опубликовано: 9 дней назад* · *Источник: Indeed* --- ### About the Role Job Overview We are looking for a Customer Service Representative – Real Estate to support clients with inquiries, requests, documentation, and property-related concerns. The role involves communicating with clients, coordinating with internal teams, monitoring concerns and requests, maintaining accurate records, and providing basic assistance with CRM and property management systems. Candidates with experience in real estate, property management, customer service, or sales support are encouraged to apply. Key Responsibilities - Serve as a point of contact for clients regarding inquiries, requests, concerns, and property-related transactions. - Respond to client concerns through phone, email, messaging platforms, and other communication channels. - Assist clients with requirements, documentation, account concerns, and property-related inquiries. - Provide professional and timely customer service throughout the transaction or service process. - Assist clients and internal users with basic concerns involving CRM and property management systems. - Support account access, data updates, and basic system troubleshooting. - Maintain accurate client information, transaction records, and related documentation. - Coordinate with Property Management, Sales, Documentation, Engineering, Finance, and other departments regarding client requests and concerns. - Monitor pending requests, documents, and unresolved concerns and follow up with the appropriate teams. - Investigate and resolve customer concerns within the scope of the role. - Escalate complex or unresolved concerns to the appropriate department or management. - Assist in reviewing and processing property-related documents and client requirements. - Maintain organized records of customer interactions, requests, and resolutions. - Prepare basic reports, monitoring sheets, and updates related to customer concerns and operational activities. - Handle customer and transaction information accurately and confidentially. Qualifications - Bachelor’s degree in Business Administration, Marketing, Real Estate Management, or a related field. - At least 1–2 years of relevant experience in customer service, customer care, sales support, property management, real estate operations, or a related role. - Experience in the real estate industry is highly preferred . - Strong verbal and written communication skills. - Good customer service and interpersonal skills. - Familiarity with real estate or property-related documentation and processes. - Experience using CRM platforms, property management systems, or similar business software. - Basic troubleshooting skills and ability to assist with system-related concerns. - Strong coordination, organization, and follow-up skills. - Ability to manage multiple concerns and prioritize tasks. - Proficient in Microsoft Office or Google Workspace. - Detail-oriented, resourceful, and solutions-oriented. - Willing to work onsite in Marikina City . Work Details Location: Marikina City, Head Office Work Set-up: Onsite Schedule: Monday to Friday, 9:00 AM – 6:00 PM Shift: Day Shift Pay: Php20,000.00 - Php25,000.00 per month Work Location: In person
Наблюдалась 2026-10-04, впервые 2026-09-23, найдена на 2 площадках, источник — Indeed.