Customer Service Representative (Job ID: VR1000)
# Customer Service Representative (Job ID: VR1000) **InsideOutVAS** · Mexico · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `$1,000 – $1,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Inbound-Call-Center]` `[Appointment-Setting]` `[Home-Services-Support]` `[Customer-Service-Representative-(CSR)]` `[Customer-Service-|-Full-Time]` `[Customer-Service-Associate]` `[Customer-Representative]` `[Customer-Experience-Representative]` `[Call-Center-Representative]` --- ### About the Role IMPORTANT - Watch this quick Loom video on how to get hired: C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH 💼 We’re Hiring: Customer Service 📋 Job Information - Job Title: Customer Service - Job ID: VR1000 - Industry: Home Services / Virtual Assistant Services - Location: Mexico - Job Status: Full Time - Work Schedule: 5 days per week, 9 hours per day, 1 hour lunch, two 15-minute breaks, Pacific Standard Time (PST) - Compensation: $1000 per month - Target Start Date: ASAP 🧩 Role Overview - This role supports U.S.-based home services businesses by handling inbound customer calls and booking appointments. - The selected candidate will represent the client as an extension of their internal team and deliver professional, friendly, and accurate customer interactions. 🏢 About the Client - The client is a U.S.-based virtual assistant company that provides inbound call handling and appointment setting services. - They support home services businesses such as cleaning companies, electricians, plumbers, landscapers, and similar trades. 🎧 About the Role - The role focuses on managing inbound calls, answering customer inquiries, and scheduling appointments using client CRM and scheduling systems. - Full training is provided on call scripts, customer handling, and booking procedures. 📌 Key Responsibilities - Answer inbound calls from prospective customers in a professional and friendly manner - Represent the client as if working directly in their office - Use the client’s standard greeting and approved scripts - Accurately answer customer inquiries about services - Book appointments using the client’s CRM or scheduling platform - Take detailed call summary notes during each interaction - Record customer contact information, inquiry details, and relevant notes - Send complete and accurate call summaries to the client after each call - Send follow-up text messages or emails when required - Maintain high accuracy and attention to detail at all times 🕒 Work Schedule & Shift Assignment - Business operates 7 days per week based on client demand - Available shifts (all times in PST): - 5:00 AM – 2:00 PM - 7:00 AM – 4:00 PM - 8:00 AM – 5:00 PM - 11:00 AM – 8:00 PM - Rest days vary depending on client needs - Common rest day combinations include: - Monday–Sunday - Tuesday–Wednesday - Thursday–Friday - Saturday–Sunday off is possible depending on client assignment - Final shift assignment is determined after the 2-week training period based on call volume and coverage requirements - Flexibility with scheduling is required 🛠️ Qualifications & Skills - Internet speed of at least 40 Mbps with low latency - Computer with a minimum of 6 cores, 12 threads, and 8 GB RAM - Reliable backup power source - Previous BPO or call center experience preferred - Ability to multitask while managing calls and documentation - Strong spoken and written English communication skills - Confidence communicating directly with U.S.-based clients - Excellent attention to detail with accurate data entry - Willingness to receive feedback and make adjustments - Flexible, dependable, and able to adapt to changing schedules - Motivated, hardworking, and eager to add value Submit your application today and take the first step toward your next great opportunity! Originally posted on Himalayas
- Customer-Service
- Inbound-Call-Center
- Appointment-Setting
- Home-Services-Support
- Customer-Service-Representative-(CSR)
- Customer-Service-|-Full-Time
- Customer-Service-Associate
- Customer-Representative
- Customer-Experience-Representative
- Call-Center-Representative
Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).