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Customer Service Representative (CSR) - Remote in Arizona

PerunHR · Удалённо · United States

# Customer Service Representative (CSR) - Remote in Arizona **PerunHR** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Call-Center-Representative]` `[Contact-Center-Representatives]` `[Insurance-CSR]` `[Remote-Customer-Service-Representative]` `[Remote-Customer-Support-Specialist]` `[Remote-Customer-Experience-Representative]` `[Remote-Customer-Support-Agent]` --- ### About the Role What You’ll Do - Quickly and professionally answer incoming phone calls from policyholders, insurance agents and/or auto glass shops -- listening to each customer's needs and concerns. - Gather all necessary information for the claim, including verifying insurance coverage and deductible amounts, with empathy and patience. - Use our production/shop locator system to find an auto glass provider to quickly and conveniently service customer’s vehicles -- qualifying the damage for a repair or selecting the appropriate glass part for replacement. - Proactively assist the CSR team by answering hold calls as needed. - Help new associates get up and running with orientation and training, as needed. · All other duties as assigned. What You’ll Need · Age: Must be 16+ years of age. - High school diploma or equivalent (or actively enrolled). - Prior experience in a call center/contact center/customer service preferred. - Ability to operate a computer and telephone systems while seated for extended periods of time. - Strong communication skills, comfortable speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers. Originally posted on Himalayas

Наблюдалась 2026-10-08, впервые 2026-10-07, источник — Himalayas (JSON API).

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