Customer Service Representative
# Customer Service Representative **Uppal Building Supplies Ltd** · Surrey, BC · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Customer Service Representative (Front Desk / Inside Sales) Location: Surrey, BC Company: Uppal Building Supplies Ltd. (UBS LTD) Position Overview Uppal Building Supplies Ltd. is seeking a motivated and customer-focused Customer Service Representative to support our Head Office- Surrey. This hybrid role combines front desk responsibilities with inside sales support and proactive account development. This is not a passive counter position. The successful candidate will be expected to provide exceptional service while actively supporting sales growth and strengthening contractor relationships. Key Responsibilities - Greet and assist walk-in customers professionally and efficiently - Answer incoming phone calls and respond to customer inquiries - Process sales orders, invoices, returns, and payments accurately - Prepare detailed quotes and follow up on open opportunities - Identify upselling and cross-selling opportunities within orders - Support contractor accounts with pricing, product recommendations, and availability - Coordinate with yard staff for accurate and timely order fulfillment - Communicate with purchasing regarding stock levels and special orders - Assist outside sales representatives with order entry and account support - Maintain accurate customer records and activity tracking - Handle customer concerns and resolve issues promptly Performance Standards - High level of accuracy in order entry and pricing - Strong organization and time management - Professional communication in person and over the phone - Reliable follow-up and accountability - Ability to perform under pressure during peak hours - Team-oriented mindset with a focus on branch success Qualifications - 2–3+ years of customer service or inside sales experience (building materials preferred) - Strong communication and problem-solving skills - Comfortable working in a fast-paced environment - Proficient with computers and order-entry systems - Self-motivated and results-driven Why Join Uppal Building Supplies - Full-time, stable employment - Growth opportunities within a growing, family-owned company - Support from experienced sales and operations teams - Competitive compensation Job Type: Full-time Job Types: Full-time, Permanent Pay: $18.25-$22.00 per hour Work Location: In person
Наблюдалась 2026-10-04, впервые 2026-09-29, источник — Indeed.