Customer Service Representative
Sales Coordinator / Telemarketer – Ready-Mix Concrete Company: Touq Group of Companies – Concrete Division Location: Abu Dhabi, UAE Job Type: Full-Time – Hybrid Touq Group of Companies is looking for a proactive Sales Coordinator / Telemarketer to join our Concrete Division. This is a hybrid role combining telemarketing, field sales, contractor outreach, quotation preparation and customer follow-up . The primary objective is to identify contractors and active construction projects, generate ready-mix concrete inquiries, prepare quotations, and follow opportunities through to confirmed orders. The candidate will work both remotely and in the field , with regular visits to contractors, construction sites, procurement departments and potential customers. Key Responsibilities Contact main contractors, subcontractors and construction companies to generate new business. Research and identify active and upcoming construction projects in Abu Dhabi and the UAE. Call and visit contractors, project sites and procurement departments. Build relationships with procurement teams, project managers, engineers and decision-makers . Generate inquiries for ready-mix concrete and concrete products. Collect customer requirements including concrete grade, quantity, project location, pouring schedule and other relevant information. Prepare and send quotations based on approved company pricing. Follow up consistently on quotations until an order is secured or closed. Conduct field visits to develop new accounts and maintain relationships with existing customers. Coordinate internally with sales, operations and production teams regarding customer requirements. Maintain an updated database of contractors, projects, contacts, inquiries and quotations. Track the sales pipeline and provide regular updates on potential orders. Follow up with existing customers regarding upcoming pours and new projects. Work toward monthly targets for new customers, quotations, concrete volume and confirmed orders . Requirements Previous experience in sales, telemarketing, sales coordination or business development . Experience in ready-mix concrete, construction, building materials or contracting is highly preferred. Good knowledge of the Abu Dhabi/UAE construction market is an advantage. Strong communication, negotiation and follow-up skills. Comfortable making outbound calls and conducting face-to-face client visits. Able to prepare professional quotations and commercial correspondence. Good Microsoft Excel and Microsoft Office skills. Strong spoken and written English. Arabic is an advantage. Valid UAE driving licence is preferred. Must be comfortable working independently and managing a hybrid schedule. Ideal Candidate We are looking for someone who is persistent, outgoing and commercially driven . A large part of the role involves actively searching for opportunities rather than waiting for inquiries. The candidate should be comfortable calling contractors, visiting construction sites, meeting procurement teams, preparing quotations and repeatedly following up to convert opportunities into orders. This position is ideal for someone who enjoys being both on the phone and out in the market and wants to build a career in construction and ready-mix concrete sales. What We Offer Competitive salary UAE employment visa Medical insurance Phone/communication allowance Performance-based commission or incentives Flexible hybrid working structure Training on ready-mix concrete products, pricing and quotation procedures Career growth within Touq Group of Companies Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-14, источник — Indeed.