Customer Service Representative
# Customer Service Representative **TechOp Solutions International** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Call-Center-Representative]` `[Government-Services-Representative]` `[Customer-Representative]` `[Customer-Support-Representative]` `[Customer-Service-Representative-(CSR)]` `[Customer-Experience-Representative]` `[Customer-Operations-Representative]` `[Customer-Service-Associate]` `[Sales-And-Customer-Service-Representative]` `[Customer-Support-Agent]` --- ### About the Role TechOp Solutions is seeking Call Center Representatives is looking for experienced call center professionals to support our government client, provide excellent customer service, and maintain a high level of professionalism. Duties: - Answer and track incoming calls - Prepare and submit accurate, detailed reports in government systems - Engage and interview callers in a dynamic environment, applying critical-thinking skills and sound judgment beyond established scripts and decision trees - Navigate multiple systems and applications simultaneously while accurately documenting and maintaining information - Accurately record all details in accordance with procedures - Conduct database and open-source research - Route and escalate calls appropriately - Other duties, as assigned Requirements - 3 +years experience in a call center - High school diploma or equivalent is required - Proven ability to multitask simultaneously communicating and inputting data - Strong written and verbal communication skills - Work independently, manage assigned responsibilities, and make informed decisions with minimal supervision - Proficiency in Microsoft 365, with particular emphasis on Microsoft Word, including drafting, formatting, editing, reviewing, and finalizing professional reports - Proficiency with telephony systems, CRMs, and Microsoft Office Suite. - Experience in handling sensitive information - Ability to pass a government security background check Benefits Originally posted on Himalayas
- Customer-Service
- Call-Center-Representative
- Government-Services-Representative
- Customer-Representative
- Customer-Support-Representative
- Customer-Service-Representative-(CSR)
- Customer-Experience-Representative
- Customer-Operations-Representative
- Customer-Service-Associate
- Sales-And-Customer-Service-Representative
- Customer-Support-Agent
Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).