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Customer Service Representative

Careerswift · Удалённо · United States · 38 000 — 50 000 USD

# Customer Service Representative **Careerswift** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 💰 **Компенсация:** `$38,000 – $50,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Representative]` `[Customer-Support-Representative]` `[Customer-Service-Representative-(CSR)]` `[Customer-Experience-Representative]` `[Customer-Service-Associate]` `[Part-Time-Customer-Service-Representative]` `[Customer-Support-Agent]` `[Customer-Service]` --- ### About the Role We are looking for a friendly and customer-focused Customer Service Representative to join our team and support customers using our health services platform. This is an entry-level opportunity for someone who enjoys helping people, solving problems, and communicating with customers. You will respond to inquiries, resolve issues, and help ensure a positive customer experience. Responsibilities - Respond to customer questions and requests via email, chat, and other communication channels. - Provide accurate information about products and services. - Troubleshoot customer issues and help find appropriate solutions. - Escalate complex issues to the relevant teams when needed. - Maintain accurate records of customer interactions. - Follow up on customer requests and ensure timely resolution. - Work with internal teams to resolve customer issues. - Identify recurring customer questions and provide feedback to improve processes. - Maintain a professional and helpful customer experience. Requirements - 0–2 years of experience in customer service, support, administration, or a related field. - Strong communication and interpersonal skills. - Customer-focused and patient approach. - Good problem-solving and organizational skills. - Ability to manage multiple requests and prioritize tasks. - Comfortable working with computers and common business software. - Ability to work independently in a remote environment. - Good English communication skills. Nice to Have - Previous experience in customer support or a customer-facing role. - Familiarity with CRM or help desk tools. - Experience with chat or ticketing systems. - Experience working in SaaS, technology, or healthcare. - Additional language skills are a plus. Compensation $38,000 - $50,000 per year , depending on experience and qualifications. Additional benefits and employment details will be discussed during the hiring process. What We Offer - Fully remote work with flexible working hours. - Supportive and collaborative team environment. - Training and onboarding to help you succeed in the role. - Opportunities for professional growth and development. - Experience working with a growing technology company. Location: Remote Seniority Level: Junior Salary Range: 38,000 - 50,000 USD (gross, annually) Originally posted on Himalayas

Наблюдалась 2026-10-11, впервые 2026-10-11, источник — Himalayas (JSON API).

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