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Customer Service Officer (Banking, 5 days shift)

PERSOL · Singapore

# Customer Service Officer (Banking, 5 days shift) **PERSOL** · Singapore · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role Customer Service Officer Working hours: 5 working days per week - 4 weekdays + 1 weekend (roster basis - no choosing) Shift Patterns: any 8 working hours between 1PM to 12 Midnight, example 1PM to 10PM or 2PM to 11PM or 3PM to 12AM Basic Salary: Ranging $2,600 - $3,600 + $1,000 allowance (night shift AND transport allowance) Allowance is only effective once the contractor has completed the training and approved by the manager Location: Jurong or Changi Duration: 12 months contract (renewable/convertible to perm based on performance and business direction) 3 months training, training will be office hours First 3 months training can be at either changi or jurong location , however able to choose working location after training is done. Scope: Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and attention Identify cross-sell opportunities during customer interaction Consistently deliver excellent quality service to customers to achieve total customer satisfaction Solicit customers' feedback and identify problem trends for improvement actions PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R23117785 (Lok Ding Hann) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work. We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre. In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile. Whether you’re building teams, growing careers, or transforming how work gets done, we’re here. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an email at "sg.dataprotection@persolapac.com" to let us know. Please feel free to contact us if you have any queries. For more information, please visit www.persolsingapore.com

Наблюдалась 2026-09-20, впервые 2026-09-18, источник — Indeed.

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