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Customer Service Officer

Fitness First & Celebrity FitnessKuala Lumpur

Now Hiring: Customer Services Officer (Fitness Industry)

@ Level 2, Avenue K Mall (Above KLCC LRT Station)

Love fitness? Enjoy meeting people? Want a career, not just a job?

Join our vibrant gym team where you’ll:

  • Deliver warm, professional member hospitality & service
  • Manage membership administration & front desk operations
  • Be the face of an energetic fitness community

$$ Earnings & Growth

Basic Salary: RM2,000 - RM2,500 Performance & Retention Bonus: RM400–RM800 monthly (achievable)

^ Future Growth Opportunities

  • Get certified to sell memberships & earn commission (optional to earn extra comm $$)
  • Structured career pathway:

Senior Customer Service officer - Team Leader → Head of Department → General Manager

  • Certification Programs: Bronze → Silver → Gold
  • Future Leader Program
  • Fitness certifications & in-house training provided

If you're ambitious, growth is guaranteed.

**Working Details

  • 10 working hours per day (including 1-hour break)
  • 2 off days per week (1 weekday + 1 weekend)
  • Public Holiday: Certain PH double pay / others replacement off day
  • Shift rotation:
  • Morning: 5:45am – 3:45pm
  • Afternoon: 1:15pm – 11:15pm

##Benefits & Perks

  • Medical coverage & insurance (AIA Vitality)
  • Dental claims
  • Annual Leave + Birthday Leave
  • Nationwide gym access (Fitness First & Celebrity Fitness)

If you’re passionate about fitness, enjoy serving people, and want real career progression in the fitness industry —

>> Apply now. We’re excited to meet you! =]

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,300.00 per month

Benefits:

  • Additional leave
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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