Customer Service Automation Consultant M / F / X
# Customer Service Automation Consultant M / F / X **Amaris Consulting** · Praha · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Location - presence in Prague's client offices 2 days per week (hybrid) Job description Join our team and start a new adventure in an international and dynamic environment, where you will be able to fulfil your career expectations in a fast-growing organization. The goal of the role is to automate repetitive Customer Service activities, improve data flows and help increase oerational efficiency through practical, maintainable automation solutions. You will work in a Microsoft-oriented environment and collaborate closely with Customer Service stakeholders, the CRM Lead and the Master Customer Data & Automation Lead. What you’ll be doing: Identify repetitive and manual business processes suitable for automation Design and develop scripts, workflows and automation solutions Automate data preparation, validation, enrichment and transfer between systems Integrate applications, databases, APIs and reporting tools Support automation around customer data, reporting, notifications and operational processes Test, troubleshoot, deploy and monitor automation solutions Implement appropriate error handling and data-quality controls Document solutions and support their transition into BAU operations What we’re looking for: 3–7 years of experience in automation development, IT/process automation, integration or a similar area Hands-on experience developing and deploying business-process automations Experience with SQL Server / Azure SQL Strong knowledge of automation tools and scripting Understanding of databases, APIs, data flows and system integrations Experience with Power Automate / Power Platform is highly desirable Experience with PowerShell, Python or JavaScript is an advantage Experience with Microsoft 365, Excel automation or Power BI is beneficial Customer Service, CRM, master-data or shared-services experience is a plus Professional fluency in English The key requirement is not expertise in every individual technology, but strong automation fundamentals and hands-on experience delivering automation solutions from business requirement through production deployment . Who are we: Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success. At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like: Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! Interviews (the average number of interviews is 2 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities! Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc. As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. We look forward to meeting you! Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics. Who are we? Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success. At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like: Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities! Case study : Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc. As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. We look forward to meeting you!
Наблюдалась 2026-09-15, впервые 2026-09-11, найдена на 2 площадках, источник — Indeed.