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Customer Service

UpGrowth HR Sdn. Bhd. · Удалённо · Malaysia

# Customer Service **UpGrowth HR Sdn. Bhd.** · Malaysia · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Customer-Service-Officer]` `[Chat-Support-Agent]` `[Customer-Support-Specialist]` `[Client-Services-Associate]` `[Customer-Service-And-Support]` `[Customer-Service-Support]` `[Customer-Support]` `[Customer-Servicing]` `[Customer-Support-And-Services]` `[Customer-Care-Support]` `[Customer-Assistance]` `[Customer-Service-Team]` --- ### About the Role JOB OVERVIEW: Work from home, need to have your own private room and PC/Laptop to work. Handle Livechat/Whatsapp to chat with customers (no phone calls) and some daily tasks. Able to work in morning shifts and night shifts. JOB RESPONSIBILITIES: - Handle Livechat/Whatsapp to chat with customers (no phone calls) and some daily tasks. - Reliable and trustworthy in handling customer information and resolving inquiries professionally. - Able to handle a high volume of customer interactions while maintaining accuracy, efficiency and quality service. - Responsible and accountable for customer issues, follow-ups, and service outcomes. - Disciplined in following SOPs guidelines to ensure consistent customer experience. - Good team collaboration with other departments. - Willingness to learn new systems, tools, and methods for continuous improvement. JOB REQUIREMENTS: - Can communicate verbally in Chinese. - Can understand & write in these 3 languages (English, Chinese, Malay) - Know how to use a PC/Laptop - Have basic Excel/Word knowledge - Can handle job involving repetitive tasks - Fast typing speed Originally posted on Himalayas

Наблюдалась 2026-10-12, впервые 2026-10-12, источник — Himalayas (JSON API).

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