Customer Service and Admin Assistant
# Customer Service and Admin Assistant **24x7 Direct** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 💰 **Компенсация:** `35,000 – 35,000 PHP` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Administrative-Assistant]` `[Order-Management]` `[Sales-Support]` `[Administrative-Support]` `[Customer-Service-Admin-Assistant]` `[Admin-and-Customer-Support-Specialist]` `[Customer-Service-Administrator]` `[Customer-Service-Assistant]` `[Customer-Service-Admin]` `[Customer-Support-Administrator]` `[Customer-Relations-Assistant]` `[Administrative-Support-Customer-Service]` `[Client-Services-Assistant]` --- ### About the Role This is a remote position. Role Overview We are seeking a detail-oriented and highly organized Customer Service & Admin Assistant to provide end-to-end administrative, customer service, and order management support. This role plays a critical part in ensuring smooth daily operations, accurate order processing, responsive customer communication, and timely reporting. The ideal candidate is proactive, deadline-driven, and capable of managing multiple priorities while maintaining high standards of accuracy and professionalism. Functional Responsibilities (Not Limited to) • General Admin including Triaging of phone calls, enquiries and emails • Order Taking Calls / Sales Calls / Customer Service / Database Hygiene • Order Keying / Validation / Highlighting discrepancies • Short Supply Notifications including following up available reorder dates • Order Invoicing in Portals and record maintenance for dispatches • Timeslot Booking with Transport • AR Related Work • Recorder retailer sales trends and demands using a variety of resources • Customer Weekly Reports and Forecasts • Assist with month end report downloads • Taking and recording consumer feedback via phone, email, web submission. • Closure of customer complaints and set up • Attend Regular meetings as required • Uploading of Recipes to customer from Instagram to Website • Review customer websites to ensure images / data is accurate • Market Research • Back up of key logistics functions Requirements Intermediate MS Office Skills – Excel and PowerPoint is a must • Deadline-driven • Strong verbal and written communication skills • ERP Experience • Preferably worked with business to business sales with an Australian business. Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. ✅ This role requires: Discipline and commitment to set working hours (strict shift times, not flexible) Use of time tracking software during work hours Active participation in team and client calls with your camera ON Consistent availability and responsiveness throughout your shift Treating this as a long-term, full-time job—not a side gig or freelance task ⏱ Payroll is processed bi-monthly. We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you. Benefits 1. Monthly Salary: Php 35,000 2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month 3. You will be paid extra for overtime and Philippines' public holidays 4. Probation: 6 months and after Probation 10 days annual leave credits 5 days of sick leave 5. HMO offered after 6-months probation 6. Eligible for 13th Month Pay after 30 days 7. Annual salary review 8. Laptop provided after 30 days 9. Permanent work-from-home role. You will have to use your own internet. 10. SHIFT TIMES: 6:30 AM to 3:30 PM Philippine time, Monday to Friday Originally posted on Himalayas
- Customer-Service
- Administrative-Assistant
- Order-Management
- Sales-Support
- Administrative-Support
- Customer-Service-Admin-Assistant
- Admin-and-Customer-Support-Specialist
- Customer-Service-Administrator
- Customer-Service-Assistant
- Customer-Service-Admin
- Customer-Support-Administrator
- Customer-Relations-Assistant
- Administrative-Support-Customer-Service
- Client-Services-Assistant
Наблюдалась 2026-09-17, впервые 2026-09-17, источник — Himalayas (JSON API).