Customer Service Advisor - English (Any Location, Any Location, MA)
# Customer Service Advisor - English (Any Location, Any Location, MA) **Foundever** · Madagascar · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Call-Center-Representative]` `[Customer-Support]` `[Technical-Support]` `[Customer-Service-Advisor]` --- ### About the Role Job description As a Customer Care Agent, you will have to answer calls and emails with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1) As customer service is the lifeblood of the company, you will play a vital role in promoting the brand and its image through effective patient care and satisfaction. Among your attributes: - Responding to a wide variety of customer cases via phone and email - Listening carefully to customer requests and demonstrating understanding - Opting for the best route (appeal process) to handle the customer case - Remain professional and calm in all situations - Record and document customer cases in the appropriate tool - Demonstrate an attitude that reflects the best possible image of the company Required profile - Very good time flexibility to work 44 hours per week on a rotating basis; - Have at least a baccalaureate - Have an excellent command of business English (level C1 written and spoken) - Proven experience in the commercial field, ideally in a call center, and preferably in a project focused on customer satisfaction - Recognizes the field and values of meditation and its real benefits Benefits and others In addition to a permanent contract (CDI), social security, private health insurance and transportation provided for closing hours, Foundever offers: - Certification Training; - A de-capped sales bonus; - A performance bonus; - An evolving salary; - Subscription to the CNSS; - A private health insurance Like all the positions in our company, this position is open to people with reduced mobility Time range 7:00 – 20:00 Net salary + bonus + (interesting incentive) Originally posted on Himalayas
- Customer-Service
- Call-Center-Representative
- Customer-Support
- Technical-Support
- Customer-Service-Advisor
Наблюдалась 2026-10-01, впервые 2026-10-01, источник — Himalayas (JSON API).